Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system.
What you’ll be part of:
With the mission “To raise global economic prosperity through the frictionless exchange of value,” Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.
What you’ll be responsible for:
Circle is looking for an exceptional individual who serves the needs of developers, entrepreneurs, creators, and builders as a prolific writer in the Developer and Ecosystem team. We are seeking a Technical Writing Director to collaborate with our product and engineers, and work alongside our Developer Relations team to create written communication that engages and inspires developers in pushing the boundaries of building with Circle’s applications and services.
What you'll work on:
- Creating documentation and education materials to boost user experience on a digital platform.
- Determining the most logical way to present information for the greatest reader comprehension.
- Generating innovative ideas for content and workflow solutions.
- Meeting with subject-matter experts in product and engineering teams to obtain an in-depth understanding of the product and the documentation requirements to ensure specialized topics are appropriately addressed.
- Analyzing information required for creating or updating all developer and technical documentation.
- Reviewing and editing content developed by other Technical Writing team members.
You will aspire to our four core values:
- Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
- Mindful - you seek to be respectful, an active listener and to pay attention to detail.
- Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
- High Integrity - you seek open and honest communication and hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.
What you’ll bring to Circle:
- 12+ years in writing user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions, and system operations.
- 5+ years experience in a tech company.
- Obsessed with delivering the best developer experience through documentation.
- Ownership mentality; you are the sole owner of your vision and initiatives and will do what is required to ensure success.
- Excellent technical understanding of blockchain technologies and ecosystems.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to work autonomously, be proactive, prioritize, communicate, and function in a small team.
- Comfortable taking on long-term, complex technical writing projects in a self-directed manner.
- This position is eligible for day-one PERM sponsorship for qualified candidates.
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.