Join the Web3 revolution at Ramp!
👋🏼 A few words about us
At Ramp, we provide a powerful fiat <> crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3.
Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream.
From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you’re looking to accelerate your career, grow at pace, and have a meaningful impact, you’ll find a home at Ramp. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation.
🙌🏼 What you will be doing
We’re on the hunt for an exceptional Senior Product Manager - Payments to join our talented product team. You’ll lead key initiatives in building our global payments stack, manage relationships with acquirers, issuers, PSP’s & other Fintechs we work with in delivering a best in class payments experience for Ramp customers on both on-ramp (buy) and off-ramp (sell).
In this pivotal role you will drive the iterative development and delivery of innovative financial products that delight our customers. As a Senior Product Manager, you will play a significant role in supercharging the growth of Ramp, overseeing product strategy, execution, and alignment with the company's vision.
🧩 What you will be working on
- Own global payment acceptance, building new features, services & functionality that maximises user conversion while ensuring payments compliance
- Manage card payment acceptance & relationship with acquirers, card networks & PSP’s to optimise acceptance rates, reduce payment processing costs and fraud
- Monitor payment acceptance rates across acquirers, discover & implement opportunities to improve payment acceptance through solutions like network tokens, AFT’s, improving our front end error handling etc.
- Improve our payments stack by managing acquirer, PSP & Fintech integrations to deliver a delightful payment experience
- Work with the Head of Fraud to define a payments fraud strategy and identify opportunities to reduce fraud globally
- Drive user flow improvements that result in a frictionless payments experience
- Define & monitor Key Performance Indicators to measure impact of initiatives, product success and take data-driven decisions to improve payments
- Advocate and motivate your team to accomplish their personal goals
- Work with the data science team to set up dashboards, trends, analysis of payments data: acceptance rates, decline reasons, issuers etc. for informed decision-making
- Collaborate with commercial, engineering, design, other product managers and marketing teams to create a customer-focused payments strategy & roadmap
- Oversee the product development lifecycle, ensuring timely and budget-conscious product delivery
- Engaging with key stakeholders, executives, customers, and partners to gather feedback and build consensus on product direction and priorities
🤟🏻What you will bring:
- Proven experience within payments on the merchant side - managing acquirer, issuer, card networks & PSP relationships within high-risk merchant space like crypto, igaming, gambling, marketplaces, travel etc.
- Experience of managing card and APM acceptance, network tokens, multi-acquirer & global payments setup, cross-border payments, SCA
- Prior experience of working in a dynamic scale-up or start-up environment is a plus
- Strong product mindset with a deep understanding of the complete product development lifecycle, including Discovery, Delivery, Continuous Discovery, Hypothesis Validation, and Running Product Experiments
- Zero-to-one experience on a consumer facing product (ideally within a regulated setting)
- You’re data driven, can ground your thinking in analysis, identify key metrics and their drivers and evaluate the success of your work and others
- Ability to lead critical initiatives both strategically and with a hands-on approach
- Experience in effectively managing and mentoring cross-functional teams
- Expertise in analytics coupled with a sound knowledge of UX principles, including consumer conversion optimisation
- Exceptional communication skills, assertiveness, and the ability to collaborate seamlessly with diverse teams to assess needs and address any challenges
🪄What’s in it for you?
💸 Competitive salary
- Equity package: share in our success
- Work pension scheme
- Zero-fee crypto purchases via on-ramp!
🩺 Health & wellbeing
- Private healthcare for you and your dependents
- Cycle to work scheme
🏢 Great working environment
- Hybrid working in a modern and comfy office which has everything you'll need to excel and collaborate with your team
- Self-development and conference budget
- The best laptops and kit to work on
- Internal Tech meetups on-site & online
🍿 Socials
- Lunch on us twice a week for you to connect with your fellow Rampers
- Healthy snacks and beverages in the office daily
- Team socials funded by us
💚 Our Culture
We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self.
Our culture has been founder-driven from the start, it is defined by our shared values and behaviors, which are distinctly Ramp and represent the organisation that we have built. This is our recipe for success that we all believe in…this is how we will win!
Get familiar with the Ramp Recruitment Privacy Policy to understand how we will process your data.
Get familiar with the Ramp Recruitment Privacy Policy to understand how we will process your data.
