Graduate HR and Office Operations Associate (6-months internship / Brussels-based)

Keyrock • Full-time • Brussels • 2m ago

Graduate HR and Office Operations Associate (6-months internship / Brussels-based)

Since our beginnings in 2017, we've grown to be a leading change-maker in the digital asset space, renowned for our partnerships and innovation.

Today, we rock with over 180 team members around the world. Our diverse team hails from 42 nationalities, with backgrounds ranging from DeFi natives to PhDs. Predominantly remote, we have hubs in London, Brussels and Singapore, and host regular online and offline hangouts to keep the crew tight.

We are trading on more than 80 exchanges, and working with a wide array of asset issuers. As a well-established market maker, our distinctive expertise led us to expand rapidly. Today, our services span market making, options trading, high-frequency trading, OTC, and DeFi trading desks.

But we’re more than a service provider. We’re an initiator. We're pioneers in adopting the Rust Development language for our algorithmic trading, and champions of its use in the industry. We support the growth of Web3 startups through our Accelerator Program. We upgrade ecosystems by injecting liquidity into promising DeFi, RWA, and NFT protocols. And we push the industry's progress with our research and governance initiatives.

At Keyrock, we're not just envisioning the future of digital assets. We're actively building it.

Mission statement

We are looking for a graduate to support our People team and office operations. In this role, you would craft and maintain a working environment that fuels collaboration, productivity, and team building for Keyrock’s offices in and outside of Belgium. As a member of People Operations, you’ll drive hybrid engagement programs and activities for our global team, and manage international travel arrangements for visitors to Brussels HQ. You’ll contribute to data management, onboarding, and other HR processes that you’re eager to explore.

An ideal candidate shares our enthusiasm for strategically designing processes and policies collaboratively as a team. To thrive in this role, you should be motivated to achieve a growing degree of independence and autonomy as you execute a variety of day-to-day tasks and improvements. Upon successfully completing this internship, there is a possibility to convert to a permanent role with enriched responsibilities. This role requires a minimum of 4 days per week in-office at our HQ in Brussels (Ixelles).

Job description

Oversee facilities-related activities at the office and staff apartment, ensuring that these are always safe, comfortable, and engaging spaces. Replenishing supplies, organising repairs and maintenance, and implementing visitors’ feedback.
Coordinate online and offline activities for our employees and participate in our Engagement Committee.
Arrange travel itineraries, accommodations, and transportation for employees visiting our offices.
Assist new members of the company who are onboarding in Brussels, or first-time visitors to the office.
Maintain physical and digital office/HR records, ensuring confidentiality and security.
Serve as a point of contact for partners, visitors, and suppliers. Manage incoming calls and emails, and handle office-related inquiries effectively.
Collaborate cross-functionally with Security, IT Support, Finance, and building reception to run and improve employee onboarding and events.

Background, experience and competences:

Organisational and time management skills, with the ability to prioritise tasks and responsibilities effectively under pressure.
Exceptional interpersonal skills to build positive relationships with teammates, office regulars, and visitors.
Strong attention to detail and problem-solving abilities with respect to physical and hybrid working environments.
Ability to combine strategic thinking with operational delivery. To both conceptualize a program or event and execute the steps to bring it to life, for example.
Collaborate seamlessly as a partner to multiple office-based and remote teams.
Practice excellent written and verbal communication skills internally and with third parties. Fluency in English (our working language) and French is required. Flemish is a plus.
Proficient in using office software, especially Google Docs, Sheets, and Slides. Experience with Notion is a plus.
Previous experience in an HR/administrative/business operations role is a significant plus.
Ability to operationalize automation/AI tools is a strong plus.

Our recruitment philosophy

We value self-awareness in our recruitment process. We seek people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, and delivers solid, scalable outcomes.

Our offer

A 6 month Convention d’Immersion Professionnelle, with the possibility to transition to a permanent contract afterwards
Join a Brussels-based People team with a bias toward continuous learning and improvement across a breadth of programs
Exposure to a range of workflows, projects and leaders, including our executive team
A ton of fun in a thriving and multicultural environment, where you’ll enjoy regular team building activities

The hiring process:

- Screening with the Talent Acquisition team
- Interview with Hiring Manager and Head of HR
- Recruitment challenge (with a debrief)
- Final interview with a Chief Strategy Officer, overseeing the HR team

As an employer we are committed to build an inclusive, diverse and non-discriminating work environment. We welcome employees of all backgrounds, ethnicities, genders, creed and sexual orientation. We hire, reward and promote entirely based on merit and performance.

Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.