About Uphold
Uphold is now the fastest-growing private company in the San Francisco Bay Area, according to the San Francisco Business Times Fast Track 100, 2022. Uphold is pursuing a mission to democratize investments and payments for people and companies worldwide. Founded in 2014, the Silicon Valley company today has more than 8 million customers in over 150 countries with an impressive 50x increase in Mobile App downloads during the first quarter of 2020. A bridge between the old and new money systems, Uphold allows people to buy, exchange and send more than 100 currencies, cryptocurrencies, precious metals and equities instantly. An engineering-led company with a social inclusion agenda, Uphold provides a stimulating and challenging home for the brightest and best talent.
The opportunity:
The Uphold EDD Analyst is responsible for a wide range of activities including, but not limited to, assisting with reviewing consumer accounts and onboarding, conducting periodic reviews, handling customer outreaches regarding their accounts, and engaging in other ad-hoc projects as needed. In addition to the above, the Analyst will be responsible for assisting the Uphold Compliance Advisory team in executing compliance functions of the CIP/KYC/CDD program.
Must reside in Lithuania
What you’ll be doing primarily:
- Conducting onboarding and periodic Enhanced Due Diligence (EDD) reviews on consumer accounts
- Performing intermediate to complex analysis that requires knowledge of Anti-Money Laundering (AML) and Know Your Customer (KYC) laws and regulations
- Analyzing research using the Internet, AML Tools like Lexis Nexis, etc., and review any press or media for adverse information regarding customers
- Updating customer profiles using internal CRM tools
- Interacting with compliance operations, investigations, fraud and other second-line of defenses for any potential case escalations
- Assisting in recommending improvements for internal processes, including forms/checklists, data collection methods, analyses and reporting to Uphold Compliance leadership
- Managing work efficiently to meet production goals and project deliverables
- Working collaboratively in a team environment
- Assisting the Uphold Compliance Department with ad-hoc projects and reviews as needed
Required qualifications:
- Bachelor’s Degree from an accredited university
- Fluent in English
- At least two years of AML/KYC/OFAC compliance experience working at a bank, broker dealer, or Fintech company
- Ability to work independently; take initiative; and able to adapt to change
- Strong quality, delivery and customer service orientation
- Excellent verbal and written communication and interpersonal skills
- Excellent organizational, time management and prioritization skills
- Excellent attention to detail
Bonus if you have:
- Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) designation preferred
- Prior experience working at a startup in FinTech/Crypto
- Working knowledge of ZenDesk, Veriff, Jira or other tools
- Working knowledge of data manipulation, gathering insights and analysis
- Availability for occasional work outside normal business hours to communicate with the U.S. team
- Strong quality, delivery and customer service orientation
- Ability to comprehend multiple languages when conducting documentation review
What we have to offer you:
- A fun and collaborative work environment in a company that continues to grow, driven by extraordinary and passionate people that keep us innovating and challenging each day
- Salary: 20,000 - 25,000 EUR per annum Gross
- An international team in a cutting edge field
- A flexible and enthusiastic environment with work from home opportunities
- Growth and career opportunities and the chance to be proactive and creative
- Open and transparent culture - we get together on a regular basis to share updates, strategic plans, and engage with each other informally over (virtual) drinks
- Interesting events that keep you connected with the team and celebrate our success
If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.
EEOC Employer
We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.
