Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work
The team
Kraken’s Engagement Group consists of several teams responsible for activation, retention, and reactivation. As a leader of this group, you will own key metrics around growing the breadth and depth of product usage in order to drive stronger retention and revenue. In this role, you will also be expected to be an individual contributor, product managing a cross-functional team working on referrals & incentives. As a key member of the Growth organization, you will need to bring a Growth mindset to the team - thinking in hypotheses and operating at a velocity that enables us to test, learn, and optimize across multiple products with a complex web of stakeholders.
The opportunity
- Lead a team of Product Managers across the Engagement area whilst acting as a high impact individual contributor
- Design and build a best in class referral program & incentive engine platform
- Create a strategy for how we can increase engagement and retention of new user cohorts from day 1, and put them on a path to deepen their relationship with Kraken
- Lead cross-functional collaboration: in this role you will have to work closely with both our marketing teams, as well as, our other business unit leaders to execute a clear vision in a complex and fast working environment
Skills you should HODL
- Minimum 7+ years of product management experience
- Experience leading teams while maintaining the flexibility to step in as a high-impact individual contributor
- Experience working in growth teams for companies at scale (over 1M clients)
- Experience owning retention & engagement metrics
- Experience managing and iterating on referral programs or incentive engines at scale
- Experience in data gathering, quantitative analysis, and the ability to translate these into actionable strategies
- Love for AB testing and experimentation
- Proactive mindset, always looking for innovative, yet simple solutions to complex problems.
- Strong interpersonal skills with experience in interacting and collaborating with diverse teams and stakeholders.
- Strong organizational abilities with the skill to juggle multiple priorities effectively.
- Deep understanding of project management principles and best practices.
- Passionate about the crypto space
#LI-Remote #USUKEU #CANUS #LI-AG1
This job is accepting ongoing applications and there is no application deadline.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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Compensation Range: $146K - $234K
