Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a Senior Product Manager – Merchant to help us explore, define, and build the next-generation crypto-based merchant payment solutions. We aim to revolutionize how merchants accept cryptocurrency, bridging the gap between traditional and Web3 payments.
As a key leader in this initiative, you will be at the forefront of researching market needs, understanding merchant pain points, and assessing competitive landscapes to define the most impactful solutions. This role requires someone who is comfortable with ambiguity, strategic thinking, and a self-starter mindset. You will drive market research, user insights, and competitive analysis to shape the direction of our crypto merchant payment products.
If you have a strong background in merchant payments and are excited about pioneering the future of crypto payment acceptance, this role is for you.
What You'll Be Doing
Define Strategy & Vision
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Develop and drive the product strategy and roadmap, aligning with business goals and market trends.
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Conduct market research, user insights, and competitive analysis to identify high-impact opportunities.
Product Execution & Delivery
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Collaborate with engineering, design, and business teams to define, build, and launch impactful features.
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Translate complex problems into clear product requirements and ensure smooth execution.
User & Market Research
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Gather and analyze user feedback, data, and industry trends to continuously improve the product.
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Stay ahead of emerging technologies and market developments to inform product decisions.
Cross-Functional Leadership
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Work closely with key stakeholders, including compliance, business development, and operations, to drive product success.
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Communicate vision, progress, and impact effectively to internal teams and leadership.
What We Look For In You
Merchant Payment Expertise
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5+ years of experience in payments, fintech, or financial services, ideally focused on merchant payments (C2B/B2B), acquiring, or checkout experience.
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Experience working with payment processors, PSPs, card networks, stablecoins, or alternative payment rails.
Strategic Thinking & Research Skills
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Ability to thrive in ambiguity, exploring open-ended problems and driving structured decision-making.
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Proven experience in user research, market analysis, and competitive benchmarking to inform product direction.
Execution & Collaboration
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Strong track record of turning strategy into execution, launching and scaling payment solutions.
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Experience working cross-functionally with engineering, compliance, business development, and design teams.
Crypto & Web3 Curiosity
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Passion for crypto payments, decentralized finance (DeFi), and Web3 commerce.
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Understanding of on-chain transactions, Layer 2 scaling, stablecoin adoption, and gasless transactions is a plus.
Nice to Have
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Experience working with crypto-native payment solutions, blockchain-based remittances, or stablecoin payment flows.
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Familiarity with crypto wallets, Web3 checkout experiences, or cross-chain payment interoperability.
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English and Mandarin bilingual preferred.
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
OKX Statement:
Thesalaryrange for this position is $180,000.00 to $286,000.00. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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