Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
As a Content Designer, you are the bridge between our users and our products. Your expertise in crafting clear, concise, and accurate content not only builds trust with our users but also transforms complex product features into intuitive, easy-to-understand experiences. You will foster relationships with key stakeholders across various departments, including Product Management, Product Design, Marketing, User Research, Engineering, and Localization.
This role requires fluency in written Mandarin (Simplified Chinese) to develop user-friendly content for our Chinese-speaking customers and ensure accuracy in localization efforts.
What You’ll Be Doing
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Create and develop user-friendly content in Simplified Chinese. Content types include UX copy, emails, push notifications, release notes, and product documentation.
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Coordinate with global teams (primarily based in the U.S.) to apply our brand voice and deliver a compelling product narrative that helps further our business objectives.
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Actively use and contribute to our content guidelines and glossary to ensure our company communicates with our users in a friendly, professional, and consistent manner.
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Identify potential project blockers proactively and engage stakeholders to resolve any issues and ensure timely delivery and optimal user experience.
What We Look For In You
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Bachelor's degree (or higher)
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Able to communicate in English for daily work needs.
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Fluency in written and spoken Mandarin (Simplified Chinese) to create user-friendly content for a Chinese-speaking audience.
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Proven experience in various forms of writing, such as UI copy, microcopies and user education.
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Experience working with diverse or global teams.
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Strong interpersonal and communication skills and a lot of team spirit.
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Proactive problem-solving skills, with a focus on quickly identifying and addressing issues.
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Deep commitment to enhancing user experience, prioritizing user needs and insights in content creation.
Nice to Haves
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Experience or familiarity with the crypto or blockchain industry.
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Proficiency in design and localization software.
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International experience, particularly in English- or Chinese-speaking regions, is a plus.
Perks & Benefits
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Competitive total compensation package
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L&D programs and Education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
