Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.
Your team
Your team executes the strategy and development of IG's e-commerce platforms, focusing on optimising the customer journey, increasing conversion rates, and driving revenue growth.
Your role in the Team's Success
Lead the strategy and development of IG's e-commerce platforms, focusing on optimising the customer journey, increasing conversion rates, and driving revenue growth.
What you'll do
- Curious about our product and the technology, caring about our clients and their user experience and unafraid of the complexity that comes with regulatory risk.
- Define and execute the product vision, strategy, and roadmap for IG's e-commerce platforms
- Lead a team of product managers dedicated to e-commerce solutions
- Drive innovation in customer acquisition, onboarding, and retention journeys
- Optimise conversion rates and revenue streams across digital platforms
- Collaborate with marketing, sales, and technology teams to create seamless customer experiences
- Analyse customer behavior, market trends, and performance metrics to inform product decisions
- Implement A/B testing and data-driven optimisation strategies
- Oversee the integration of payment systems and other third-party services
What you'll need for this role
Key Qualification Requirements:
- 8+ years of product management experience with at least 4 years in e-commerce
- Proven track record of driving e-commerce growth and optimisation
- Experience leading product teams in financial services or similar regulated environments
- Strong understanding of digital marketing, conversion optimisation, and customer journey mapping
- Knowledge of payment systems, fraud prevention, and e-commerce best practices
- Excellent analytical and problem-solving skills
- Bachelor's degree required; MBA or relevant advanced degree preferred
How we work
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
- Lead and Inspire: Drives trust, alignment, and enthusiasm
- Think Big: Focus on the problems that most impact commercial outcomes
- Champion the client: Understand and prioritise client's needs
- Deliver at pace: Push for fast, sustainable growth
- Raise the bar: Take ownership, be accountable and share feedback
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey.
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
