Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Security is a primary competency at Coinbase, and the Security Operations Team keeps a watchful eye over every aspect of it. Every day, we go to battle against some of the most sophisticated attackers in the world to protect billions of dollars worth of digital assets and ensure that our customers and employees can enjoy a safe, trusted experience. As Coinbase scales globally, our team is scaling along with it, using a blend of tooling, automation, and strategic team growth to ensure that we’re well-equipped to protect the next billion users of crypto.
What you’ll be doing:
As a dedicated Analyst for Institutional Trust & Safety, you will help build and own the operational security framework for our institutional clients. You will be responsible for guiding our approach during incident response and developing proactive risk management, ensuring the safety and security of our institutional business line.
- Strategic Cross-Functional Partnership: You will serve as the dedicated T&S expert for the Institutional team, providing critical guidance on product development, new feature rollouts, and operational readiness to ensure security is a foundational component of our institutional offerings.
- Tooling and Process Improvement: You will gain and maintain expert-level knowledge of all institutional-specific tools and systems, working with technical teams to define requirements and ensure the necessary access and capabilities are in place for effective monitoring and investigation. You are not comfortable with the status quo, you are constantly thinking about how our tools and processes can be improved.
- Incident Management and Leadership: You will act as the primary T&S point of contact and investigation lead for all institutional-related security incidents. You will coordinate with internal teams (e.g., Institutional, Engineering, Legal) and manage partner communication to ensure timely and effective resolution.
- Policy Development and Ownership: You will assist in the development, documentation, and maintenance of a comprehensive set of operational policies and procedures for institutional account security, including identity verification, security protocols, and account recovery.
What we look for in you:
Some security teams have strict requirements about certifications, degrees, years of experience, and things like that. Not us! We’re more interested in the unique perspectives and expertise you’ll bring to the team rather than the acronyms on your resume. However, you’ll be much more likely to be successful in this role if these points seem like a good description of you:
- You have 4+ years of experience in Trust & Safety, Risk Management, Fraud Prevention, or a related operational field, with a proven track record of handling complex investigations.
- You are a builder at heart, comfortable with ambiguity, and excited by the opportunity to create and implement new policies and processes from the ground up.
- You possess excellent stakeholder management skills and are adept at translating complex security concepts into clear, actionable guidance for technical and non-technical partners.
- You are an operator with a strong sense of ownership, capable of leading incident response efforts and driving them to resolution with urgency and precision.
- You frequently get praise from your peers and coworkers about your communication skills, both written and verbal, and can craft compelling narratives from your findings.
Nice to haves:
- Prior experience working with institutional, corporate, or B2B clients in a financial services or technology environment.
- Experience with SQL or other data analysis tools to support investigations.
- Familiarity with cryptocurrency, blockchain technology, and the associated risks.
- Formal training in project management or process improvement methodologies (e.g., Lean Six Sigma).
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Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
