Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The mission of the Onboarding & KYC Team is to build the most trusted and scalable solutions that enable compliant product and geo expansion, propelling the next billion users onboard onto Coinbase. We are the market leader in crypto because we have the most resilient regulatory products and services that ensure the right users have access to the right products at the right time. The Onboarding & KYC Team is central to the success of the business by ensuring smooth operations in markets that we serve customers while laying the groundwork for new opportunities abroad.
This role will sit in our Singapore team and be responsible for craft and excellence of our user experience across all regulatory product journeys for CB users globally. These experiences ensure that customers are able to sign up and use financial products while balancing friction and regulatory requirements. Across the user know-your-customer (KYC) lifecycle there are many opportunities to optimize user needs to increase user success while mitigating business risk.
What you’ll be doing (ie. job duties):
- Own the product vision, strategy, and execution for the Onboarding flows across all products
- Manage the entire product lifecycle from ideation to launch
- Collaborate cross-functionally with engineering, design, legal, and other stakeholders to develop new products and features
- Define and analyze metrics to guide product development
- Communicate progress on initiatives and influence executive leadership of your vision
What we look for in you (ie. job requirements):
- 5+ years of product management experience
- Exceptional interpersonal communication, relationship management and organizational skills
- Deep analytic, prioritization and problem solving skills
- An entrepreneurial mindset with the ability to succeed in a fast-paced environment
- Demonstrated leadership, ideally evidence of the ability to guide product strategy and create alignment with senior engineers, designers, and cross-functional partners
Nice to haves:
- Familiarity with KYC or onboarding products such as identity verification
- Experience building complex products that balance trade offs across multiple customers
- Experience working in a financial services company
PID # GPPR05SG
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
