About Uphold
Uphold is an easy-to-use investments and payments app. Specialising in digital assets, we serve more than 7 million customers in 150 countries. We open around 15,000 accounts a day and provide consumers with a more versatile and cost-effective home for their daily financial lives. For businesses, we provide regulated infrastructure to connect crypto with fiat currencies. Today, we support 51 digital assets, 28 national currencies, four precious metals and fractional U.S. equities.
Uphold’s unique trading experience - ‘Anything-to-Anything’ - allows customers to trade directly between any supported asset or currency in one step - physical gold to Bitcoin, for example - saving both time and money. Uphold supports financial inclusion by enabling customers virtually anywhere to open an account in less than 5 minutes and to invest with no minimum amounts. Customers can send money to virtually anyone with an email address free of charge.
To learn more about Uphold, please visit https://uphold.com.
The opportunity
Uphold is looking for a Regulatory Compliance Analyst to join our compliance team, to focus on financial promotion rules, marketing, and the compliance of our communications to clients and partners. This role reports in to the UK Deputy MLRO. This is an incredibly exciting opportunity where you’ll support our team in protecting our business and customers from financial crime.
What you’ll be doing primarily
- Carrying out the global compliance testing framework supported by policies and procedures governing marketing and external communications, including advertising, promotions, social media, and product launch communications. This is a UK focus initially, but will expand globally.
- Develop and maintain marketing compliance policies and procedures tailored to the unique risks associated with different product offerings.
- Work closely with Marketing and Compliance teams to define and operationalize a review and approval process for marketing and product communications, ensuring timely and compliant go-to-market execution.
- In collaboration with the Compliance Operations team, establish a monitoring and testing programme for post-campaign compliance reviews (including social media and engagement with influencers) to assess adherence to marketing standards.
- Track, report, and remediate non-compliance incidents or issues arising from marketing activities.
- Monitor global regulatory developments relevant to crypto marketing and advertising. Proactively assess and implement required changes to the marketing compliance program based on regulatory updates.
- Partner with Compliance and Marketing teams to ensure all product launch communications and campaigns are fully compliant with global regulations and company policies.
- Support the business in making decisions while considering regulatory risks and compliance obligations.
- Develop materials to improve understanding of compliance and regulatory risks across teams and deliver regular training and knowledge-sharing sessions.
Required qualifications
- Experience in compliance, legal, or regulatory compliance roles, ideally within financial services or fintech.
- Experience with financial promotions and Section21 requirements would be beneficial.
- Ability to multi-task and work in a high-paced environment.
- Deep understanding of marketing regulations and standards across key jurisdictions (e.g., UK, EU, USA).
- Experience in crypto, blockchain, or digital assets, with strong familiarity with both CeFi and DeFi ecosystems.
- Proven ability to design and implement compliance frameworks and controls from scratch.
- Excellent stakeholder management and communications skills across global and cross-functional teams.
- Experience engaging with regulatory bodies or supporting regulatory audits or exams.
- Prior experience in a high-growth tech or startup environment.
What we have to offer you
- An amazing work environment in a company that continues to grow, driven by extraordinary and passionate people that keep up innovating and challenging more each day.
- An international team, in a cutting edge field, working on the most fascinating projects.
- Growth and career opportunities, and the chance to be proactive and creative.
- A flexible and enthusiastic work environment that offers you snacks, a lot of coffee and other great benefits.
- Open and transparent culture - we get together on a weekly basis to share updates, strategic plans, and engage with each other informally over food and drinks.
- Interesting events that keep you connected with the team and celebrate our success.
Be part of a great company that is revolutionizing the financial services. Apply now!
If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.
EEOC Employer
We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.
