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In November 2023, CoinDesk was acquired by the Bullish group, owner of Bullish, a regulated, digital assets exchange. For more information on Bullish, please visit https://bullish.com . CoinDesk operates as an independent subsidiary with an editorial committee to protect journalistic independence.
Reports to:
Head of Operational Change & Continuity
Position Overview
We're looking for a Director of Operations to join our team and drive the future of digital asset trading. This is a senior leadership role where you'll be at the forefront of our U.S. operations, ensuring the seamless and secure functioning of our NYSE-listed exchange. In this role, you'll have direct oversight of the entire trading and client lifecycle, from onboarding to trade settlement. You'll lead our operational functions, ensuring we maintain the highest standards of governance and excellence.
The ideal candidate is a strategic leader with deep technical expertise in electronic trading and market infrastructure. You'll have a proven track record of managing complex trading operations and a strong understanding of the U.S. regulatory landscape. If you're ready to take on a key leadership position at the intersection of capital markets and cutting-edge financial technology, we want to hear from you!
Responsibilities:
- Trading & Exchange Operations:Lead day-to-day operations of our cryptocurrency exchange. This includes ensuring the integrity of the entire trading lifecycle, from order routing and matching to settlement, reconciliation and regulatory reporting. You will be responsible for exchange platform configuration, technology change management, order latency monitoring, and providing operational support for trading clients.
- Stakeholder Collaboration:Work closely with front-office teams (Trading, Sales), institutional clients and technology teams (Product, Engineering) to launch new products and ensure the seamless operation of the trading platform. Collaborate with Finance, Legal and Compliance on regulatory matters.
- Process Optimization & Automation:Drive the continuous improvement and automation of client workflows and operational processes to enhance platform efficiency, reduce risk, and scale our capabilities.
- Governance & Risk Management:Develop and enforce operational procedures and reporting to comply with SEC, FinCEN, DFS, and other US regulations. Understand key regulatory requirements regarding trading operations (i.e. kill switch, self-crossing prevention, pre-trading checks, cyber-security, resiliency)
- Team Leadership: Lead and mentor a high-performing team of technology and operations specialists, fostering a culture of technical excellence, accountability, and continuous improvement.
- Operational Oversight:Provide advisory, support and oversight to the teams managing customer onboarding (KYC/AML) and digital asset custody, ensuring operational efficiency in providing end to end customer support.
- Regulatory Representation and Liaison:Serve as the primary local regulated individual for operations and technology in the US, acting as a key liaison with US regulatory bodies (e.g., SEC, FinCEN, DFS ) to support examinations, provide operational insights, and ensure full compliance.
Experience & Qualifications:
- Bachelor's degree in Finance, Business, Technology or a related field.
- 10+ years of experience in a trading operations, or trade support management role within digital assets, FinTech, or electronic trading.
- Deep knowledge of the cryptocurrency industry, market structure, and associated operational challenges.
- Proven track record of managing shared operations in a regulated financial environment and interacting directly with regulators (e.g., SEC, CFTC, DFS, FinCEN).
- Technical proficiency and understanding of electronic trading systems, FIX protocol, APIs, and market data infrastructure is strongly preferred.
- Familiarity with digital asset custody solutions, KYC/AML and cyber-security best practices.
- Excellent leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment.
Bullish US LLC & CoinDesk Inc. are committed to offering competitive compensation and benefits. The anticipated base salary for this position is $200,000 - $270,000 + discretionary annual target bonus + performance incentives/benefits. Offered salary will be reflective of job related knowledge, skills and commensurate experience.
EQUAL OPPORTUNITY
In an effort to attract, retain, develop and promote the most qualified individuals, CoinDesk is committed to treating all applicants and employees in a nondiscriminatory manner with respect to the terms and conditions of employment, without regard to race, color, religion or belief, sex, national or ethnic origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status/service, physical or mental disability, or any other classification protected by applicable law. This mandate governs all aspects of employment, including recruitment, selection, promotion, training, education, social and recreation programs, compensation, discipline, termination and access to benefits.
ACCOMMODATION
CoinDesk is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application process, please send an e-mail to recruiting@coindesk.comand let us know the nature of your request.
