About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.
This opportunity would be with Tools for Humanity.
About the Team:
The Market Operations team is responsible for driving the successful launch, growth, and ongoing performance of World’s operations in markets around the world. Our work sits at the intersection of strategy and execution, ensuring that World’s unique model of verifying humanness through a global network of Orb Operators is implemented effectively, sustainably, and at scale. We collaborate closely with cross-functional teams to design and optimize operational processes, manage local partnerships, and deliver exceptional user and Operator experiences. Because every market has its own cultural, regulatory, and logistical nuances, the Market Operations team must combine analytical rigor with adaptability and deep local insight. We are known for our operational excellence, on-the-ground problem solving, and relentless focus on execution and impact.
About the Opportunity:
As our Growth Lead, Thailand, you’ll play a crucial role of managing day to day operations by proactively spotting and addressing on-the-ground issues across the markets. The day-to-day role includes collaboration with Market Operations and Logistics teams, as well as Worldcoin partners and Operators in Asia. In the role, you will close the feedback loop by spotting and sharing best practices to enable further growth. The role requires excellent coordination and organisational skills, and great attentiveness to detail.
Key responsibilities
- Sourcing for Operators
- Ensuring compliance of the newly onboarded Operators
- Operators management
- Reviewing and approving locations and events where World might participate
- Overseeing process of sourcing spaces for brand activations
- Distributing training materials and monitoring the results and running face-to-face training sessions
- Finding knowledge gaps and addressing them by understanding their nature, and devising and executing new strategies
- Working with Operators and external partners to improve operational efficiency
- Leading through internal process to manage locations with Operators
- Communicating with Operators in a professional and timely manner
- Preparing and sharing relevant documentation with the Operators
About You:
- You have 7+ years of relevant experience. You have succeeded in high-performance operations and business development in Thailand before.
- You’re scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
- You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
- You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with local World Operators in Thailand. You know that no two people are the same and are able to mediate and resolve conflicts.
- You’re innovative. You love coming up with solutions to unconventional problems and taking action.
- You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations.
- You’re based in Thailand, and are ready to travel. You have extensive experience living and working in Thailand.
