Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark.
Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care.
Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 150+ jurisdictions. With over $11+ billion in AUM and $371+ billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable business model, robust infrastructure, stringent security, and global licensing, Nexo champions innovation and long-lasting prosperity.
Official website: nexo.com
Your role:
- Design, launch, and optimize automated client campaigns across email, push and in-app.
- Own audience segmentation logic, define targeting criteria and ensure each automation reaches the correct audience.
- Lead automation planning, setup, QA and ongoing optimization to deliver measurable impact.
- Act as the primary point of contact between Client Operations and the Marketing Cloud team, ensuring requirements are translated accurately, technical builds adhere to specifications and delivery is completed to standard.
- Coordinate with the Marketing Cloud team on implementation timelines, logic updates, data dependencies and fixes, maintaining full oversight of build quality.
- Collaborate with internal teams, including Product, BI and CRM, to ensure automations are technically sound, scalable and aligned with broader business objectives.
- Monitor and analyze automation performance, identify gaps in logic or delivery and iterate towards higher conversion and engagement.
- Maintain and enhance automation workflows, triggers, dependencies, documentation and operational integrity.
- Ensure automation governance through version control, change tracking and validation of all live flows.
What makes you stand out:
- 3+ years of experience in lifecycle/CRM automations, with a focus on activation and retention.
- Hands-on experience with automation platforms (Salesforce Marketing Cloud or similar).
- Strong analytical skills, using data to improve targeting, engagement, and campaign effectiveness.
- A practical, hands-on approach, always looking for ways to improve and test new ideas.
Nexo benefits:
- Competitive and rewarding remuneration package.
- Annual performance-based bonuses.
- Comprehensive Learning Hub for continuous growth.
- Hybrid work model: primarily office-based with scheduled home office flexibility.
- A dynamic and inspiring environment with cutting-edge projects.
- Career development opportunities in a global leader driving the next generation of wealth.
- Customizable personal benefits package.
- Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
- Free parking with a designated space, free electric bikes, and public transportation cards.
- Fresh fruits, snacks, and a well-stocked office kitchen.
- Regular department team buildings and company-wide team buildings.
