Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
As an Institutional RFP Associate, you will play a critical role in crafting high-impact, strategic responses to RFPs, RFIs, DDQs, and security questionnaires. This position requires close collaboration with cross-functional partners, including Sales, Product, Security, Legal and other business units, to deliver comprehensive and timely responses to a diverse range of institutional client inquiries. Operating in a fast-paced, deadline-driven environment, you will ensure the delivery of high-quality outputs that align with client expectations and business objectives, ultimately contributing to winning big mandates for the organization.
What you’ll be doing (ie. job duties):
- Collaborate with XFN stakeholders to efficiently respond to detailed institutional client questionnaires, such as RFPs and DDQs, in a fast-paced, deadline-driven environment.
- Develop comprehensive, accurate, and persuasive responses by leveraging approved marketing and sales materials, ensuring alignment with client needs and organizational goals.
- Actively manage and utilize a centralized database and attachment repository to streamline response creation, ensuring accuracy and consistency across all deliverables.
- Lead the project management of RFP/RFI responses and business pursuits, including tracking the pipeline of institutional outreach and ensuring timely delivery of high-quality outputs.
- Oversee the onboarding of complex and detailed RFIs/DDQs into the storage database, ensuring unique inquiries, corresponding responses, and support materials are accurately tracked and maintained.
- Analyze large volumes of content and input from SMEs to support critical business development initiatives and pursuits.
- Rapidly match client questions and topics to the most relevant responses and information, balancing brevity, clarity, and precision to maximize client engagement and comprehension.
- Leverage AI/ML tools to enhance efficiency in creating, refining, and summarizing written content, ensuring high-quality and consistent responses while reducing turnaround times.
- Continuously explore and implement AI-driven solutions to optimize workflows, improve content accuracy, and support the scalability of institutional client response processes.
What we look for in you (ie. job requirements):
- BA / BS degree or equivalent practical experience
- 3+ years of experience in RFP/DDQs, management consulting, or a similar client-facing, high-stakes environment.
- Exceptional writing and communication skills, with the ability to convey complex ideas clearly and concisely, paired with a meticulous, detail-oriented mindset.
- Strong analytical, project management, and problem-solving abilities, coupled with excellent interpersonal skills to collaborate effectively across teams.
- Creative and resourceful problem solver who can break down complex challenges and design scalable, efficient processes to address them.
- Proficiency with Generative AI tools to optimize workflows, accelerate content creation, and ensure accuracy and consistency in deliverables.
- Genuine passion for crypto with a strong desire to contribute to the growth and success of the industry.
- Adaptable and flexible, thriving in a high-growth, fast-paced environment with evolving priorities and demands
Nice to haves:
- Experience in financial services, security, compliance, crypto, technology, and/or customer relationship management
- Experience working in a fast paced environment at a high growth startup / tech company
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Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
