Who we are:
At Caleb and Brown, we’re on a mission to connect people to the world of cryptocurrency through education and information. Headquartered in Melbourne, Australia, and now powered by Swyftx, we have grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking an experienced Senior Broker and Sales Team Leader to lead, mentor and coach our Australia based Brokerage team whilst also looking after a range of clients personally.
What we'd love to see:
We are seeking an experienced Senior Broker and Team Leader. The successful candidate will be a pro at developing long-term relationships with our VIP clients, fostering trust and satisfaction as well as having a deep understanding of the cryptocurrency landscape and passionate about their expertise and what they do functionally. This role offers a remarkable opportunity to contribute to our company's growth while working in a high performance yet supportive environment that values results and outcomes, but importantly, people first.
Responsibilities include:
- Fulfilling the role of Senior Broker in relation to engaging and building relationships with our VIP and high value clients, including facilitating their requests and trade instructions.
- Leading Caleb & Brown’s “pod” structure in Australia, which is comprised of a number of Senior Brokers, Associate Brokers and Support Specialists.
- Leading and mentoring your pod to achieve revenue goals, KPI's and various other strategic goals
- Working closely with Operations, Support and Compliance teams to establish a pod that focuses on positive and compliant client outcomes.
- Overseeing all aspects of pod management, resource allocation and performance tracking.
- Driving continuous improvement initiatives within your pod and across the organisation.
- Represent C&B in internal and external engagements as required across Australia and the US from time to time.
- Working alongside the Head of Sales and Marketing and with the wider leadership and management teams to develop operational and go-to-market strategies for the business.
Requirements
- Proven Track Record: Ideally, 5+ years of successful experience as a cryptocurrency broker, account executive, or financial advisor.
- Education: A bachelors degree in a quantitative or business related field is advantageous.
- Complex Case experience: Experience handling large, complex transactions both locally and globally.
- Client Care: Experience is liaising with and educating high net worth and VIP clientele.
- Mentorship and Leadership: experience in a like for like or comparable role.
- Deep Market Knowledge: Expert understanding of cryptocurrency, financial markets and macroeconomic factors
- Financial Analysis: Ability to interpret financial statements, perform valuation, and conduct sophisticated risk analysis.
- Regulatory Compliance: Expert knowledge of the specific rules and regulations governing the industry.
- Technology Proficiency: Mastery of trading platforms, CRM software, and data analytics tools.
Benefits
- Work alongside a team of experienced cryptocurrency experts
- Competitive compensation that recognises experience and impact
- 4 reset days each year - additional paid days off to pause and prioritise wellbeing
- Hybrid working arrangements designed around trust and autonomy
- Access to our world class office in Cremorne for in-office work, where we collaborate and connect locally
- 0% trading fees with Caleb and Brown
