Retail Sales Manager - Mexico

CoinFlip • Full-time • Remote (Remote - Mexico) • $20k - $30k / year • 15h ago

CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates the world's largest network of cryptocurrency kiosks by transaction volume with more than 5,500 kiosks across 49 U.S. states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, Brazil Mexico, and Spain.CoinFlip’s digital currency kiosks make buying and selling major cryptocurrencies accessible and safe for consumers who wish to purchase their digital currency using cash. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions. In 2022, CoinFlip launched CoinFlip Ventures, an investment group offering coaching, funding, and networking support to early-stage crypto and web3 projects.

CoinFlip was founded in 2015 by Daniel Polotsky, Kris Dayrit, Alan Gurevich, and Ben Weiss. Headquartered in Chicago, CoinFlip placed in the top 500 on the 2021, 2022, and 2023 Inc. 5000 list, and on the 2022 and 2023 Deloitte Technology Fast 500, was named the 2021 and 2022 #1 fastest-growing company in Chicago by Crain's, ranked in Chicago Tribune’s Top Workplacesin 2021 and 2022, and was awarded the 2021 and 2022 Stevie ® Awards for Customer Service. To learn more about CoinFlip and how to get started on your digital currency journey, visit www.CoinFlip.tech.  

CoinFlip is launching a new crypto retail experience in Mexico City — and we’re looking for someone who’s hungry, driven, and ready to help build something big. If you thrive in fast-paced environments, love talking to people, and get excited about crypto and financial innovation, this role is for you.

You’ll be the heartbeat of our Crypto Center: educating customers, driving sales, building relationships, and representing CoinFlip in one of our most exciting new markets. This role blends sales, customer experience, and community building — perfect for someone with hustle and an entrepreneurial mindset.

Responsibilities: 

Drive Growth & Sales

Engage every customer who walks in — educate, build trust, and close the sale.
Hit and exceed sales targets by generating repeat business, referrals, and local excitement.
Spot opportunities for growth and take action.

Own the Customer Experience

Act as the in-store crypto expert and trusted guide.
Deliver a smooth, friendly, and transparent experience every time.
Build long-term relationships that create loyal, returning customers.

Operate with Excellence

Handle compliant and accurate transactions with care and precision.
Keep the store running smoothly, organized, and visually sharp.
Maintain logs of leads, follow-ups, customer interactions, and sales activity.

Build Community

Represent CoinFlip at local events, meetups, and community activities.
Help establish CoinFlip as a trusted name in the Mexico City crypto ecosystem.
Share on-the-ground insights to help drive strategy and growth.
Other duties as assigned.

Qualifications: 

Strong communication and interpersonal skills, with the ability to build rapport and trust with clients. 
Excellent problem-solving and decision-making abilities, with a customer-centric mindset. 
Self-motivated, proactive and able to work effectively in a fast-paced startup-esque environment. 
Ability to adapt to changes and embrace innovation in the evolving crypto landscape.

Nice to have: 

Basic knowledge of cryptocurrency and blockchains. 
General passion and knowledge of fintech and cryptocurrency.

Base Salary Range: $20,000 - $30,000 USD (with bonus incentives included)

For all United States based opportunities, our comprehensive benefits package includes, for all full-time employees, competitive health, dental, and vision insurance plans through BlueCross BlueShield (employer subsidized), a generous retirement savings plan with company match up to 4%, performance based bonuses and paid time off.

Working at CoinFlip means collaborating with experienced and innovative leaders who share a clear vision and a track record of success. We offer a collaborative and positive working environment where we encourage employees to balance productivity with time to recharge.

CoinFlip values diversity in the workplace and is an equal opportunity employer committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted.

By applying to this role, you give express consent to CoinFlip to send you informational text (SMS) messages regarding this role and the application process. You can cancel the SMS service at any time by replying "STOP" to the text message you received. If at any time you forget what keywords are supported, just reply "HELP." Message and data rates apply. If you require a special accommodation, please let us know and we’ll work with you to meet your needs.