About the Job
zerohash is seeking a Manager, Third Party Onboarding and Compliance who will help shape and lead the compliance program’s customer onboarding, risk management and consumer protection team to drive the execution of key priorities. This role will specifically be responsible for leading KYB/KYC Client Onboarding, KYC Refresh, High Risk Customer and Client Reviews and Enhanced Due Diligence, and Zero Hash primary customer audits as well as compliance by Zero Hash and its partners with federal and state consumer protection and disclosure requirements. This is a supervisory position that will manage a team of full-time staff (of various seniority and specialization) and, as necessary, external contractors. The ideal candidate is a strategic thinker, a great communicator, and has the ability to influence through respect and trust. You will report directly to the Chief AML Officer/Deputy Chief Compliance Officer (or other senior Compliance manager).
#LI-Remote
While this role is fully remote, there is a preference for candidates to be currently located in the AMER and EU/UK timezones.
Responsibilities
- Manage onboarding processes, including KYB/KYC and documentation review and developmentof customer risk profiles and risk mitigation measures.
- Supervise the conduct of initial, 30 day, and annual reviews of customers and the application of EDD and risk management procedures based on the customer risk profile.
- Supervise the conduct of initial, 30 day, and annual reviews of consumer disclosures, front ends/user interfaces, and marketing and advertising materials for consistency with legal, regulatory, and Zero Hash requirements.
- Communicate with Zero Hash clients to support successful completion of team activities and associated policies, procedures and other documentation
- Maintain an understanding of AML regulations; current money laundering schemes; and investigative techniques required to apply appropriate controls.
- Support efforts to automate compliance department functionality related to areas of responsibility and make recommendations on ways to make internal processes more efficient.
- Develop, regularly update and ensure accuracy of all tracking logs for metrics reporting.
- Identify anomalies and escalations as they relate to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis.
- Work and contribute to a team-oriented and collaborative environment to improve the analytical and reporting processes.
- Support the Chief Compliance Officer, Chief AML Officer, and other leaders as needed.
- Other ad hoc duties as assigned.Zero Hash Compliance Onboarding and Platform Audit Job Descriptions
- Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e., Bank Secrecy Act, USA PATRIOT Act, etc.), as well as adhering to company policies and procedures and client requirements.
Requirements
- Proven people management experience, preferably within the financial services industry or fintech area, including in a remote first environment
- College degree
- 7-10+ years of AML and relevant professional services experience
- Proven experience with the areas of responsibility
- Experience working with third-party case management and project management tools
- Hardworking and driven
- Strong time management skills and ability to execute tasks within tight deadlines
- Strong verbal and written communication skills
- Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units
- Strong project management skills, with ability to multi-task and maintain attention to detail
- Crypto experience a plus
- ACAMS certification a plus
- Experience with MSBs a plus
- Experience with EDD and KYB/KYC a plus
Benefits
- Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
- Vision & Dental Insurance (U.S. only)
- Chance to earn equity
- Maternity & Paternity leave (after 6 months)
- WeWork All Access Membership
- WFH Yearly Stipend
- L&D Yearly Stipend (after 6 months)
About zerohash
zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.
The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.
zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zero infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.
The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.
To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.
zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.
At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.
The zerohash Culture
All zerohash employees are guided by the following characteristics and core principles:
- Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
- Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.
- Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
- Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
- Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
- Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
- Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
- Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.
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**We’ve recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:
- Verified Emails Only: Official outreach will only come from a @zerohash.com email address.
- No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
- Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.
See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.
