At CoinJar, we have provided cryptocurrency services to Australians for over a decade. Compliance is a key function that ensures CoinJar meets its regulatory requirements while enabling the business to foster best customer outcomes. As we continue to expand our cryptocurrency exchange, we're looking for a Compliance Manager who is passionate about identifying, managing and mitigating compliance risks, whilst working with the wider business on solutions to strengthen CoinJar’s regulatory framework and to ensure adherence to evolving regulations.
What You’ll Do
AML/CTF Program Operations
- Own the implementation and day-to-day operation of the AML/CTF Program, including customer due diligence, risk assessments, and documentation standards.
- Oversee transaction monitoring in partnership with FinCrime Operations, ensuring timely investigation, escalation of suspicious matters, and ongoing optimisation of detection effectiveness.
- Ensure compliance with sanctions obligations through robust customer and transaction screening processes.
- Maintain accurate and timely regulatory reporting to AUSTRAC and support implementation of new reporting requirements as regulations evolve.
Compliance Monitoring and Control Testing
- Develop and execute a risk-based monitoring plan covering AML/CTF and AFSL obligations, focused on areas of highest regulatory risk.
- Conduct control testing across CDD, transaction monitoring, sanctions screening, Travel Rule compliance, and regulatory reporting.
- Monitor conduct obligations, conflicts management, disclosure practices, dispute resolution processes (RG 271), and regulatory reporting including AFCA requirements.
- Review financial promotions and client communications to ensure they are fair, clear, and not misleading.
- Maintain processes for identifying, assessing, escalating, and tracking compliance issues, supported by a central issues register.
Requirements
- 7+ years’ compliance experience in financial services, including AML/CTF, monitoring programs, control testing, and remediation.
- Experience in fintech, payments, digital assets, or fast-growing regulated environments preferred.
- Prior leadership or supervisory experience strongly valued.
- Strong knowledge of AML/CTF obligations, including AUSTRAC expectations, CDD/EDD, transaction monitoring, sanctions, and reporting.
- Solid understanding of AFSL requirements, including conduct obligations, RG 271 dispute resolution, and AFCA obligations.
- Familiarity with monitoring methodologies, screening systems, Travel Rule requirements, and emerging digital asset regulation.
- Excellent written communication and ability to present complex issues clearly to senior stakeholders and Boards.
- Proven stakeholder management skills, including the ability to challenge constructively.
- Bachelor’s degree in a relevant discipline.
- Professional certifications such as ACAMS or ICA highly regarded.
Benefits
- Opportunity to shape compliance practices in a growing crypto business
- Professional development opportunities and continuous on the job training and education
- Employee Incentive Plan shares financial success with staff
- Flexible working arrangements (hybrid)
- Collaborative and innovative work environment
