At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
Why Paystand?
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.
Role at a Glance:
Paystand is seeking a highly accountable, execution-driven Activation Manager to serve as the Single Point of Accountability for post-implementation activation, primarily supporting lighthouse and high-impact customers.
This role owns the critical phase between technical go-live and revenue realization, ensuring customers move from Activated to Processing (30% of their Processing Tier) as quickly and predictably as possible.
The Activation Manager does not perform technical implementation but drives the activation process end-to-end—ensuring customer accountability, enforcing internal SLAs, surfacing risks, and preventing stalls between go-live and value realization. This role provides clear visibility into blockers, ownership, and activation risk.
Additionally, the role will help design and operationalize AI-driven tools and workflows to improve activation speed, visibility, and scalability.
The initial focus is Paystand Core, with rapid expansion across the broader Paystand Group, including Bitwage, Teampay, and Yaydoo.
Responsibilities:
- Lead the full activation operating scope across Activation Delivery, Customer & Internal Accountability, Risk Management, Strategic Customer Activation, AI-Driven Scale Enablement, and Customer Success Transition.
- Own post-go-live activation through 30% Processing Tier attainment as the Single Point of Accountability.
- Drive structured activation plans, defined next steps, and enforce customer and internal SLAs.
- Identify and remove blockers, escalate risks early, and maintain visibility into activation health and timelines.
- Hold merchants and cross-functional teams accountable to commitments and outcomes.
- Support lighthouse and complex customers, navigating ERP and multi-stakeholder environments.
- Improve activation velocity through AI-driven workflows, automation, and scalable operating models.
- Ensure a clean, complete handoff to Customer Success with no unresolved activation issues.
Required Qualifications:
- ~5 years of experience in activation, implementation, program management, or customer operations within SaaS or Fintech.
- Proven ability to drive outcomes through influence, structure, and accountability, not authority alone.
- Experience working directly with customers in post-sale, execution-heavy roles.
- Strong cross-functional operator comfortable escalating and making hard calls.
- Analytical mindset with comfort using data to assess risk and progress.
- Familiarity with ERP-based workflows and payments or financial systems is preferred.
- Based in Mexico (CDMX or Guadalajara).
- Fluent in English and Spanish.
Perks:
- Enjoy generous PTO and sick leave, because we believe in balance.
- Fuel your days with free snacks and paid lunches in the office.
- We've got your health covered with Major Medical Health Insurance.
- Stay nourished with food vouchers and plan for your future with savings funds.
- Unlock stock options and own a piece of our success!
- Work with the best tools and equipment, setting you up to thrive.
- And the best part? Endless growth opportunities await you as we rapidly expand!
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
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