Head of Design - Trading

OKX • Full-time • San Jose, California, United States • $313.06k - $450.80k / year • 6h ago

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

The Director/Head of Product Design – Onshore Trading is accountable for design strategy, craft excellence, and measurable product outcomes across our Onshore-regulated trading experiences including the United States, Europe, Brazil, UAE, Singapore, and more. This includes spot and derivatives trading, investment strategy tools, fiat on/off ramps, and AI-powered capabilities that serve both retail and institutional users.

This position offers uniquely high visibility across product portfolios and executive leadership, with direct influence on decisions shaping the future of trading, payments, and AI-driven financial services.

The successful candidate will be accountable for ensuring design impacts direction, prioritization, and performance across onshore product portfolios—translating user insight and business strategy into experiences that drive adoption, engagement, and revenue.

What You’ll Be Doing

Strategic Leadership

Define and own the design strategy and the user experience vision for onshore trading products, ensuring alignment with business objectives and measurable outcomes.
Influence inflection points in product strategy, ensuring design reduces risk and accelerates successful outcomes.
Partner with Product, Engineering, Data Science, Compliance, and regional teams to create evidence-backed recommendations that resonate with executives.
Communicate design direction through compelling narratives that drive alignment and action at senior levels.

Design Excellence

Establish and maintain exceptional craft standards across the design organization, with systematic approaches to visual design, interaction design, and design systems.
Lead design thinking methods at the executive level—facilitating workshops, sprints, and strategic framing sessions that translate ambiguous problems into actionable design direction.
Own end-to-end user journeys (web and mobile) from problem definition through post-launch iteration, with clear accountability for experience quality.
Simplify complex financial and trading concepts into intuitive experiences that serve users across the expertise spectrum.

Team Leadership

Build, develop, and advance a high-performing design team with strong craft capability, strategic thinking, and operational excellence.
Establish career paths, design culture, and mentorship structures that attract and retain exceptional talent.
Elevate design literacy and customer-centric decision-making across product and engineering partners.

Data-Driven Impact

Leverage behavioral data, user research, and market insights to validate design decisions and measure outcomes.
Translate design work into clear decisions, opportunity sizing, and prioritization that deliver measurable product and business improvement.
Establish design-driven KPIs and accountability for adoption, engagement, conversion, and retention metrics

What We Look For In You

Experience & Track Record

12+ years of product design experience, including 5+ years in design leadership with direct team management.
Proven ability to turn customer insight and design strategy into measurable business outcomes—improved adoption, engagement, conversion, retention, or revenue growth.
Demonstrated experience influencing roadmap trade-offs, investment decisions, and product performance metrics.
Track record of delivering against aggressive timelines in regulated financial services environments.

Domain Expertise

Deep experience designing for financial products—trading platforms, investment tools, or fintech applications serving both retail and sophisticated users.
Demonstrated fluency in investment strategy concepts: portfolio construction, risk management, order types, market dynamics.
Experience designing for algorithmic, automated, or AI-powered product capabilities.
Understanding of regulatory constraints and compliance requirements in financial services (US market experience strongly preferred).

Design Craft & Methods

Exceptional visual and interaction design sensibility with a portfolio demonstrating systematic design decision-making and sophisticated execution.
Mastery of design thinking facilitation—ability to lead workshops, design sprints, and strategic framing sessions with executive stakeholders.
Expertise translating complex financial products into intuitive, accessible experiences without sacrificing power-user capability.
Strong command of design systems thinking and scalable design infrastructure.

Leadership & Influence

Proven ability to hire, mentor, and retain top design talent while fostering a culture of craft excellence and accountability.
Exceptional executive communication, strategic framing, and the ability to advocate for design decisions persuasively.
Success working across global teams, multiple time zones, and culturally diverse audiences.
Ability to operate in dynamic, fast-moving environments with clarity and composure.

Requirements:

Bachelor's degree in Design, HCI, or equivalent professional experience.
Experience in fintech, crypto, or regulated financial services.
Background working with global teams across multiple time zones.

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The salary range for this position is $313,055 - $450,799
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

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