Operations Analyst

OKX • Full-time • Istanbul, Türkiye • 14h ago

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Opportunity

As a Local Operations Analyst at OKX TR, you will be at the core of the local entity's day-to-day operations: handling legal and regulatory requests, supporting cross-functional workflows, driving process improvements through AI tooling, and tracking operational data to inform local management decisions. This is a high-ownership role that requires structured thinking, strong communication, and a genuine drive to make things work better.

What You’ll Be Doing

Process and respond to incoming legal and regulatory requests, including preparation of response letters and direct communication with governmental bodies.
Serve as an operational point of contact for escalated cases requiring cross-functional coordination, ensuring timely and accurate resolution across internal teams.
Extract and monitor operational data on a regular basis using Datawind, translating outputs into structured reports and actionable insights for local management.
Identify workflow bottlenecks and build lightweight AI-assisted internal tools to reduce manual workload, presenting proposals to the team and supporting adoption.
Support the rollout of new procedures at the local level and act as a bridge between the local entity and global operations teams.

What We Look For In You

Bachelor's degree in Business Administration, Economics, Finance, Law, Engineering, or a related field.
Strong analytical skills and ability to manage multiple workstreams with high attention to detail.
Hands-on experience with Datawind for operational data extraction and reporting.
Basic coding proficiency and interest in AI API integration and workflow automation.
Excellent written and verbal communication in both Turkish and English.
Familiarity with Turkish regulatory processes and a genuine interest in the crypto and fintech space.
A self-starter mindset: proactive, solutions-oriented, and comfortable with ambiguity.

Nice to Haves

Experience with Claude Cowork or similar AI-assisted workflow tools.
Knowledge of blockchain, digital assets, or analytic tools such as Elliptic.
Experience working with cross-functional teams across different time zones.

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes
More that we love to tell you along the process!

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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