Job Description:
Building trusted markets — powered by our people
At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We providethe financialinfrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe deliverscutting-edgetrading, clearing and investment solutions to market participants around the world.
We’rebuilding meaningful ways to support professional and personal development while strengthening the trustwe’veearned as a global market leader. Our teams are empowered to share ideas, actively pursuethemand bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provideemployeesa safe space to network, shareideasand create opportunities.
To support strong partnership and team connection, this role follows a four day in office work model.
Location Overview
Cboe Global Marketsoperatesa key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. TheOPxbusiness park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This locationbenefitsfrom proximity to major highways, making it easily accessible for employees
TheOPxsite provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.
Role Overview
The Network Engineer - Operations, is a core member ofCboe’sglobal infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deepexpertisein routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers—owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding—whileoperatingindependently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes.
The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment,strong communicationskills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function.
This role followsaM-F 9:00AM to 6:00 PMschedule.
Your responsibilities will be:
- Engineer and support customer connectivity acrosson‑premand cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing,firewall, and cloud network infrastructure
- Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams tovalidateconnectivity, onboard new participants, and resolve issues acrosslatency‑sensitivetrading systems
- Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactivelyidentifyissues and drive rapid resolution with clear communication
- Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear,timelycommunication with both customers and internal stakeholders
- Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues
- Develop andmaintainautomation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed
- Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement
The ideal candidate has
Minimum Qualifications
- 2+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, andfirewalltechnologies
- Experience troubleshooting complex network issues, including packet analysis using tools such astcpdump, Wireshark,tshark, or similar
- 2+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics
- Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort
Preferred Qualifications
- Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models
- Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting
- Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools
- Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar
Benefits and Perksof working for Cboe Global Markets
We value the total wellbeing of our people – including health, financial,personaland social wellness. We believe standard benefits like health insurance and fair pay area givenatany organization. Still, you should know we offer:
- Fair and competitive salary and incentive compensation packages with an upside for overachievement
- Generous paid time off, including vacation, personal days, sickdaysand annual community service days
- Health, dental and vision benefits, including access to telemedicine and mental health services
- 2:1 401(k) match, up to 8% matchimmediatelyupon hire
- Discounted Employee Stock Purchase Plan
- Tax Savings Accounts for health,dependentand transportation
- Employee referral bonus program
- Volunteer opportunities to help you give back to your communities
Some of our associates’ favorite benefits andperksinclude:
- Complimentary lunch,snacksand coffee in any Cboe office
- Paid Tuitionassistanceand education opportunities
- Generous charitable giving company match
- Paid parental leave and fertility benefits
- On-site gyms and discounts to other fitness centers
More About CboeGlobal Markets
We’rereimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one.We’reinvesting deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.
We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion.We’rean engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.
Learn more about life at Cboe onour websiteandLinkedIn.
Equal Employment Opportunity
We're proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, orVeteran status. We are committed to fostering a workplace where all individuals are valued and respected.
#LI-CP1
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $85,000-$121,000, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.
This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.
Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.
Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.
