We are looking for an experienced Senior IT Operations Specialist who will oversee the daily running of IT operations and IT support for the Cardano Foundation. In this role you will lead the team and manage the IT infrastructure for a globally distributed workforce. You have experience with IT performance management, network administration and system security and you are familiar with data protection standards and regulations. Your responsibilities will include:
Oversee day to day IT operations allocating and managing resources among the team.
Develop and maintain a data protection program and related governance model
Ensure compliance with all internal IT standards policies.
Report progress on planned projects and activities to the Director of Infrastructure.
Optimise the use of Google tools for collaboration and productivity.
Maintain IT security policies in collaboration with the legal team
Maintain internal office automation, network services and business applications.
Provision and maintain workstations, mobile devices and laptops for foundation personnel working on site and remotely.
Ensure security compliance with all devices used by employees in the foundation.
Conduct regular security audits and vulnerability assessments.
Monitor and respond to security incidents and breaches.
Ensure document and drive permissions are maintained and meet the required policy standard.
Ensure data is handled, transferred or processed according to legal and company guidelines
Hardware and software procurement.
Maintain vendor software licences and subscriptions.
Ensure backups are performed successfully where necessary and data is securely stored meeting requirements for disaster recovery.
Assess new business applications that could be of use by the organisation and by providing a cost/benefit analysis.
You have a Bachelor's Degree in Computer Science, Engineering or similar.
You have 5 + years of IT Operations experience managing remote and on site infrastructure covering a variety of operational areas.
You have experience in leading a team.
You have the ability to work autonomously with minimal supervision.
You have the ability to resolve complex issues in creative and effective ways.
You are an excellent communicator with excellent interpersonal skills.
You are kind and respectful of others' opinions and value an open work culture.
You thrive in collaborative environments where you can contribute your skills to find solutions and help others overcome challenges.
You have experience with:
Google Workspace administration
Mac OS X desktop administration
IOS / Android mobile device management
Linux systems administration
You will play an integral part in scaling up IT operations and implementing best practices as the organisation matures.
You will be instrumental in proactively establishing and continuously strengthening the organisation's security posture, safeguarding its IT assets and operations against evolving threats.
An understanding of blockchain technology, Proof of Stake, UTXO, wallets and key management.
Familiarity with compliance standards (e.g., GDPR, ISO27001).