The Chainalysis Training Team designs and delivers impactful, engaging content to drive education on cryptocurrency technology and Chainalysis products. We ensure our customers understand the ecosystem, and are able to best use Chainalysis solutions to achieve real world results. Training specialists are the face of those educational efforts.
Training specialists are the face of those educational efforts. They develop and lead training and certification programs for the world’s top investigative and compliance practitioners, both in person and virtually. We measure success through training quality and the product adoption and skill level of each user.
In this role, you’ll:
- Create engaging, interactive content to teach our customers about new product offerings, launch exciting e-learning courses, and explain cryptocurrency developments to a global audience
- Build expertise across the Chainalysis product suite, on cryptocurrency technology, and investigative, compliance & regulatory workflows - and help others develop these same skills
- Establish trust with customers through your approachable style
- Collaborate widely within Chainalysis, working closely with experts in customer success, product development, investigations, research, revenue and beyond to find the best way to meet our customer’s learning needs
- Help to further develop our training programs by innovating on our current content and evolving it for the future
We’re looking for candidates who have:
- Worked in investigations, intelligence analysis or financial compliance, or have comparable experience and a proven ability to learn new fields quickly
- Training experience, designing and delivering exceptional virtual & onsite training globally
- An interest in blockchain technology and have a strong curiosity and hunger to learn new tech trends and develop industry leading expertise
- The ability to communicate effectively across all levels of audience from new hires to established executives
- Customer enablement experience, working with large Enterprises
- Come through a learning and development background within a SaaS organisation.
- Fluency in Chinese (Mandarin) and English
Nice to have experience:
- Bonus points if you are fluent in additional Asian languages.
- Bonus points if you have experience with Chainalysis or other blockchain analysis software products.
- Previous experience as a trainer or teacher in a classroom setting
- Strong creative skills in content development are highly desirable
About Chainalysis
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where Chainalysis comes in. We provide complete knowledge of what’s happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. Some of the ways we’re ensuring we keep learning are an internal Diversity Committee, Days of Reflection throughout the year including International Women’s Day, Harvey Milk Day, World Humanitarian Day, and UN International Migrants Day, and a commitment to continue revisiting and reevaluating our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here. We can’t wait to meet you.
