About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.
This opportunity would be with Tools for Humanity.
About the Team:
The Market Operations team oversees the launch strategy and deployment of the World network across all markets. This team creates the go-to-market strategy for every country, deploys and manages all orbs worldwide and serves as the primary point of contact for all local stakeholders. This team is responsible for effectively growing the World network, onboarding active users to World and creating the right environment for World to thrive in their respective markets. Overall, the Market Operations team is on the frontlines of Tools for Humanity’s ambitious mission of global, inclusive, and rapid distribution of the Worldcoin token.
The Market Operations team consists of three subteams 1) Expansion 2) Growth Operations and 3) Central Operations. The Expansion team is responsible for the market assessment, setup, and initial go-to-market. The Growth Operations team is responsible for ongoing management, partnerships, business development, and marketing within the region. The Central Operations team enables operational excellence by ensuring alignment across all markets and providing Support and global Operator communications. All subteams work cross-functionally with many other areas of the business to ensure the successful adoption and distribution of the Worldcoin token.
About the Opportunity:
We are looking for an experienced, highly motivated individual based in the United States to drive user adoption as part of the Growth Operations team. Regional General Managers oversee the end-to-end operations of a region, oversee the design and implementation of growth strategy and operations within their respective geography, manage a group of talented and highly motivated General Managers, and are the main point of contact with all other teams (Product, Engineering, Legal, Policy, Communications). This is a unique opportunity to drive enormous impact at a continental level.
Key Responsibilities:
- Strategize. Design and execute local growth strategy by analyzing internal data and market insights and leveraging local opportunities. Conduct market research and run data analysis to inform decision making. You will be responsible for the capital allocation strategy in your region.
- Build. Build a world class team and develop strong relationships with Operators across your region. Provide motivation, advice, and support to the Operators in order to ensure optimal performance and hit regional growth goals.
- Strengthen. Run a tight ship and ensure all operational and financial metrics always trend in the right direction. Continuously strive to improve User and Operator operations by strengthening internal processes and logistics, while providing feedback to relevant teams.
- Collaborate. Work cross-functionally with many teams, including Product and Economics, to ensure that Operators are incentivized properly and users stay engaged and contribute to further growth.
About You:
- You have 15+ years of relevant experience. You have succeeded in high-performance operations, business development, or sales roles in Indonesia before.
- You’re scrappy. You enjoy working as part of a fast-moving, dynamic team and are willing to contribute wherever needed to make an impact.
- You have strong cross-cultural competency. You are able to communicate and do business across different cultures and countries and have experience working in cross-cultural environments.
- You have strong interpersonal skills. You are able to manage and nurture high-performing relationships with cross-functional teams, and local stakeholders at the highest levels in Indonesia. You know that no two people are the same and are able to mediate and resolve conflicts.
- You’re innovative. You love coming up with solutions to unconventional problems and taking action.
- You’re analytical. You make data-driven decisions and are eager to contribute to larger strategy conversations.
- You’re based in the United States, and are ready to travel. You have extensive experience living and working nationwide, but are also able to spend 30-50% of your time on the road to drive growth in your region.
