At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Scotts Valley, South San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
Why Paystand?
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.
About Us: Paystand is a leading payment processing company specializing in business-to-business transactions. We provide secure and efficient payment solutions to our clients, ensuring their financial operations run smoothly and securely.
Position Overview: The Manager of Operational Risk will oversee the underwriting and KYC processes for new merchant customers and monitor transactions to identify risk and fraud signals. This role requires strong analytical skills, excellent database querying abilities, and a keen eye for detail. The Manager will lead a team of risk analysts and collaborate closely with various internal teams, including compliance, customer operations, and customer success. Additionally, the role involves direct communication with prospective customers regarding KYC and transaction activity.
Key Responsibilities:
- Underwriting and KYC:
- Oversee the underwriting process for new merchant customers.
- Perform comprehensive KYC checks to ensure compliance with regulatory requirements.
- Evaluate potential risks associated with new customers and make informed decisions.
Transaction Monitoring:
- Monitor transactions to identify risk and fraud signals.
- Utilize advanced database querying skills to analyze transaction data.
- Develop and implement strategies to mitigate identified risks.
Team Management:
- Lead and manage a team of risk analysts, providing guidance and support.
- Conduct regular training sessions to ensure the team is up-to-date with industry standards and best practices.
- Set performance goals and conduct performance reviews.
Collaboration and Communication:
- Work closely with compliance, customer operations, and customer success teams to ensure cohesive risk management strategies.
- Communicate with prospective customers regarding KYC processes and transaction activities.
- Provide insights and recommendations to internal teams based on risk analysis.
Reporting and Documentation:
- Prepare regular reports on risk assessment and mitigation activities.
- Maintain accurate documentation of KYC checks and risk evaluations.
- Stay updated with industry trends and regulatory changes to ensure compliance.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field.
- Minimum of 5+ years of experience in operational risk management, preferably in the payments processing industry.
- Strong analytical skills and proficiency in database querying (e.g., SQL).
- Experience with KYC processes and regulatory compliance.
- Proven track record of managing and leading teams.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional and cross-cultural teams.
- Strong attention to detail and ability to make data-driven decisions.
Preferred Qualifications:
- Advanced degree (e.g., MBA, MS in Finance).
- Professional certifications in risk management or compliance (e.g., FRM, CRISC, CAMS).
- Experience with fraud detection and prevention technologies.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
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