At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Scotts Valley, South San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.
Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.
Why Paystand?
What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.
Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.
How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.
Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.
Role at a Glance
We’re looking for an excited and driven individual to join our PeopleTeam as a Workplace Experience Manager.. This role is on-site, based in our gorgeous local HQ in Guadalajara, but you will also oversee our LATAM satellite offices in Mexico City and Hermosillo. You’ll be the go-to person for anything office and employee workplace experience-related.
The ideal candidate has a passion for supporting others and cares deeply about fostering an inclusive work environment that allows all employees to bring their best selves to work. This role is a fantastic opportunity for someone who wants to gain insight into the venture and startup ecosystems while also directly impacting company culture.
Role Responsibilities:
Office Operations & Inventory Management
- Oversee day-to-day office operations and act as the first point of contact for all office and employee experience related inquiries.
- Track, order, and stock office supplies while ensuring our employees have healthy and readily available snacks and essentials.
- Manage inventory for office equipment, supplies, and materials.
- Handle full-cycle catered meals for assigned offices:
- Gather employee meal orders.
- Coordinate delivery with vendors.
- Review and approve office management related invoices.
Employee and Guest Support
- Provide exceptional customer service to employees and guests, ensuring everyone feels supported and welcomed.
- Act as a host for visiting employees and guests, arranging equipment, supplies, and travel accommodations as needed.
- Anticipate and initiate resolutions to potential issues relative to employee working conditions or event planning.
Culture and Event Planning
- As part of the PeopleTeam, you’ll help support, create and execute culture-building initiatives and employee engagement programs.
- Organize and execute company events from start to finish, including:
- Venue identification and negotiation.
- Vendor coordination and management.
- Hosting and ensuring seamless execution.
- Plan, coordinate and host bi-monthly global team meetings, ensuring a seamless experience for both in-person and virtual participants.
Facilities Support
- Collaborate with the Facilities Team to maintain a comfortable, functional, and inspiring office environment.
- Support office-related projects, repairs, and improvements as needed.
- Implement site-specific programs, procedures, and systems to maintain a safe and efficient work environment.
- Ensure all offices in LATAM exemplify company culture, mission and values.
Event and Vendor Management
- Work closely with other departments such as the Office of CEO, to plan and execute local and global company events, including managing the full event lifecycle.
- Negotiate rates with venues and vendors to align with budget goals.
- Manage catered meals, from gathering employee orders to coordinating deliveries and reviewing invoices.
What Makes You Stand Out
- You’re a natural connector with a passion for building community and fostering belonging.
- You’re highly organized, detail-oriented, and able to juggle multiple priorities with ease.
- You thrive in fast-paced environments and are proactive about solving problems.
- Your creativity shines in planning engaging and memorable events.
Qualifications
- 3-5 years in office management, event planning, or operations.
- Bachelor’s degree in Business Administration, Communications, Hospitality, or a related field is a plus.
- Proficiency in both English and Spanish is required, with excellent written and verbal communication skills.
- Proficient in Google Suite and Ai functions. Familiarity with virtual event platforms is a bonus.
- Proven project management ability that demonstrates your ability to organize, find solutions, and follow through.
- Strict attention to detail while maintaining timeliness and accuracy.
- Passionate about delivering excellent levels of customer service, with strong communication, organizational, prioritization, and planning skills with a can-do attitude.
- Confident working with minimum supervision while delivering timely results.
- Passionate about delivering excellent levels of service to employees, vendors, and guests.
- Ability to take on a high level of responsibilities from day one.
- Travel: 5-10% travel to Mexico City, Hermosillo occasionally.
- Bonus: Familiarity with high-growth startups or the Tech Industry. Experience in facilities roles, event planning.
Perks:
- Enjoy generous PTO and sick leave, because we believe in balance.
- Fuel your days with free snacks and paid lunches in the office.
- We've got your health covered with Major Medical Health Insurance.
- Stay nourished with food vouchers and plan for your future with savings funds.
- Unlock stock options and own a piece of our success!
- Work with the best tools and equipment, setting you up to thrive.
- And the best part? Endless growth opportunities await you as we rapidly expand!
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
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