Technical Writer (Blockchain)

SupraOracles • Full-time • Remote (Remote) • 1d ago

Who We Are

Supra is pioneering the future of information services in global markets. As an exciting, ambitious, and well-funded startup with unique technical capabilities, we aim to be a future leader in decentralized data. Our team includes professionals, academics, and advisors with experience from leading institutions such as Purdue University, University of Cambridge, University of Pennsylvania, Columbia University, and University of Oxford. Additionally, our industry experience includes prestigious companies like JPMorgan Chase & Co., Qualcomm, ConsenSys, and Binance. Based in Switzerland with a remote-first policy, our globally distributed team spans over 35 countries. We are dedicated to solving the Oracle Dilemma through innovative solutions in consensus mechanisms, real-time data services, decentralized finance (DeFi), and Layer 1 (L1) technologies.

Trust, kindness, honesty, and a commitment to ethical, decentralized technologies are the cornerstones of our culture.

Supra is seeking a skilled Technical Writer to help us make our innovative tools and platforms more accessible to users.

If you’re passionate about creating user-friendly documentation for cutting-edge technologies, and have a keen interest in decentralized platforms, blockchain, and open-source technologies, we’d love to hear from you. Experience with Move VM, EVM, L1, Nodes, Execution, Storage, Consensus, and Linux is highly preferred.

What we’re looking for

Research and create comprehensive user guide documents for the Supra blockchain on new products, features, and APIs including setup guides, tutorials, user education documents and troubleshooting guides.
Collaborate with cross-functional teams, including Researchers, Developers, Product Managers, and Designers to ensure documentation is accurate and up-to-date.
Collaborate with the Creative team to develop and maintain a consistent tone, style, and branding across all documentation.
Create visual aids, such as diagrams, flowcharts, and screenshots to enhance documentation and organize them to make them easily discoverable and accessible.
Perform periodical content performance analysis and reviews, and curate content to ensure it remains relevant and accurate.
Engage with varying communities on technical subjects including X, Telegram, Discord, and other publishing mediums
Develop and implement a documentation strategy that meets the needs of various stakeholders, including developers, users, and partners.

Are you the right person for this role?

The ideal candidate for us has:

Minimum 3+ years of experience in technical writing in blockchain industry.
Strong understanding of blockchain technology, including concepts such as smart contracts, wallets, and nodes.
Excellent writing, editing, and communication skills, with the ability to create high-quality documentation for technical and non-technical audiences.
Experience with documentation tools, such as Gitbook, MadCap Flare, Paligo, Confluence.
Familiarity with visual design principles and the ability to create visual aids.
Strong analytical and problem-solving skills, with the ability to learn complex technical concepts quickly.
Experience working with cross-functional teams and collaborating with stakeholders to create high-quality documentation.
Candidates with certifications in technical writing, such as Certified Technical Writer (CTW) or Certified Professional Technical Communicator (CPTC) will be given priority
Bachelor’s degree in English, Communications, Computer Science, or a related field.

What's In It For You

Joining Supra means joining a fast-growing startup with a diverse and dynamic team. Every role is impactful, allowing you to engage in meaningful work that contributes to our success.

You will enjoy the flexibility of a fully remote environment with adaptable working hours, enabling you to work from anywhere globally.

Competitive Compensation: We offer competitive compensation packages aligned with market standards.
Work-Life Balance: Eligible team members have access to flexible paid time off, sick leave, and other time-off options, adjusted in line with local regulations.
National Holidays: We recognize national holidays specific to each team member’s country and provide paid leave in accordance with local guidelines.
Health Benefits: Comprehensive health coverage options, including medical, dental, and vision benefits, are available to full-time employees where applicable.

Getting Started with Supra

We believe in giving you the space to settle in. Your first month is about orientation and learning:

Engage with your team to understand our business, vision, mission, and strategic goals.
Enhance your skills to navigate the evolving DeFi landscape.
Absorb our core values and establish connections with your colleagues through one-on-one meetings.
Familiarize yourself with the tools and processes vital to our operations.
Analyze our product offerings and contribute to discussions that shape our future.

We're here to support your integration and ensure you have the resources you need!

Looking Ahead

Regular check-ins with your manager will help align your priorities with our team and company goals, setting you up for success. At Supra, you're not just joining a company but embarking on a journey to enhance blockchain technology with a team of exceptional individuals.