At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Job Overview
As the Product Business Operations Manager, the work you do is crucial to ensuring seamless collaboration between teams and driving efficiency across the Product organization. You’ll support the Product team by streamlining processes, improving communication, and ensuring that new products and features are successful. This role is critical in enabling the Product organization to move as fast as possible while remaining aligned with company goals and priorities.
What You'll Work On:
- Develop and maintain scalable processes that enhance cross-functional collaboration and ensure seamless product launches.
- Oversee launch calendars to ensure timely and impactful product rollouts, collaborating with Sales, Marketing, and Product teams.
- Facilitate monthly product roadmap updates to reflect recent launches, upcoming plans, and changes, ensuring transparency and alignment.
- Track and communicate progress on Product team OKRs, ensuring alignment with strategic goals. Highlight areas needing attention and foster accountability across the organization.
- Document and track dependencies between Product and other teams to ensure smooth delivery of initiatives. Proactively identify and mitigate risks to avoid bottlenecks and delays.
- Centralize product feedback channels for field teams and customers to ensure insights are collected, organized, and actionable.
- Serve as a key point of contact for the Product team, managing communications, meetings, and updates to ensure cross-functional alignment.
What We're Looking For:
- Proven experience in product operations, program management, or a similar role, preferably in FinTech, crypto, or technology. Familiarity with product management tools and processes is a plus.
- Strong organizational and project management skills with a focus on execution and delivery.
- Exceptional communication and collaboration skills to work effectively with cross-functional teams.
- Ability to manage multiple priorities, navigate ambiguity, and solve complex problems.
- Data-driven approach with the ability to derive actionable insights from performance metrics.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
