Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 15 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.
The Role
We are seeking a highly skilled Senior IT Systems Administrator to join our growing team. This role will be responsible for maintaining, supporting, and improving our IT systems infrastructure, including cloud services, identity and access management, automation tools, and mobile device management. The ideal candidate will have strong experience with Okta Single Sign-On (SSO) administration, a deep understanding of systems automation and scripting, and expertise in Mobile Device Management (MDM) technologies. You'll work closely with various teams to ensure our technology stack meets the needs of a rapidly growing organization.
Key Responsibilities
- Design and implement IT systems improvements, ensuring security, scalability, and optimization
- Manage and optimize cloud infrastructure, applications, and service integrations
- Administer and configure SSO platform for seamless user authentication across applications
- Manage and support Mobile Device Management (MDM) solutions for company devices
- Maintain security protocols and ensure compliance with industry standards
- Automate routine administrative tasks to improve system efficiency
- Troubleshoot complex system issues and implement long-term solutions
- Create and maintain comprehensive documentation for systems, policies, and procedures
Required Qualifications
- 7+ years of experience in IT systems engineering or similar role
- Expertise in security and system administration
- Experience with automation and scripting
- Strong problem-solving and analytical skills
Excellent communication and documentation abilities
Why Work with Us
Opportunity
We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 7M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.
There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!
- First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.
- Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
- We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.
Benefits
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision) — 100% covered
- Stipend for your ideal remote set-up
- Flexible hours and a supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Monthly wellness benefit
- Weekly meal benefit
- Global off-sites
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
The target base salary for this role will range between $165,000 to $210,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.
