工作内容/What you'll do
- 业务拓展及增长策略
- 开拓并锁定潜在的机构客户、高净值个人 (HNWI)、支付处理商、PSP 和金融科技公司，以建立 Coins 的法定货币服务。
- 设计并执行系统化销售流程，将潜在客户转化为活跃的交易客户。
- 利用数据分析来增强获取策略、简化客户入职流程并提高留存率。
- 通过网络、推荐和外向销售计划创造新业务，包括各大零售行业，支付合作商
- 进行持续的市场研究，以发现法定货币到加密货币领域的新兴客户需求和新机会。
关系管理提供有价值的市场洞察力、流动性解决方案和量身定制的服务，以改善客户交易体验。制定和实施忠诚度计划和独家产品，以促进长期客户留存。
合作伙伴关系和市场扩张与区域业务团队合作，探索新的市场扩张机会并制定有效的进入策略。代表 Coins 参加行业活动、会议和社交活动，以提高品牌知名度并建立关系。
交易和流动性管理与 OTC 交易团队密切合作，以具有竞争力的价格管理大型法定货币交易。监控客户交易活动和反馈，以调整各种法定货币渠道的定价策略和流动性产品。
合规和风险管理确保严格遵守 Coins 的全球 AML/KYC 法规和内部政策。与法律和合规团队合作，以应对不同司法管辖区的监管要求。主动识别并降低与法定货币交易相关的潜在风险。
团队管理管理法币销售团队，运营团队，和公司市场，产品，技术运营团队协作推动支付业务的增长。
Client Acquisition & Growth StrategyIdentify and target potential institutional clients, high-net-worth individuals (HNWIs), payment processors, PSPs, and fintech companies to onboard for Coins' fiat services.Design and execute a systematic sales process to convert leads into active trading clients.Leverage data-driven insights to enhance acquisition strategies, streamline client onboarding, and boost retention.Generate new business through networking, referrals, and outbound sales initiatives.Conduct ongoing market research to uncover emerging client needs and new opportunities within the fiat-to-crypto sector.Relationship Management & RetentionProvide valuable market insights, liquidity solutions, and tailored services to improve the client trading experience.Develop and implement loyalty programs and exclusive offerings to foster long-term client retention.
Partnerships & Market ExpansionCollaborate with regional business teams to explore new market expansion opportunities and devise effective entry strategies.Represent Coins at industry events, conferences, and networking functions to enhance brand visibility and foster relationships.
Trading & Liquidity ManagementWork closely with the OTC trading team to manage large fiat transactions with competitive pricing.Monitor client trading activities and feedback to adjust pricing strategies and liquidity offerings across various fiat channels.
Compliance & Risk ManagementEnsure strict compliance with global AML/KYC regulations and internal policies at Coins.Partner with legal and compliance teams to navigate regulatory requirements across various jurisdictions.Proactively identify and mitigate potential risks related to fiat transactions.
岗位要求/What we expect from you
- 在支付、加密货币、金融科技和传统金融行业拥有 5 年以上的业务开发、销售和客户管理经验。
- 在产生潜在客户和支持客户获取工作方面拥有良好的记录。
- 在加密货币背景下对法定货币支付网络、跨境交易和银行关系的基本了解。
- 以结果为导向，具有出色的沟通和人际交往能力。
- 能够建立和维持专业关系，高度重视客户服务。
- 高度关注细节，善于团队协作。
- 拥有 4 年以上关系管理经验。
- 必须了解加密货币/交易。
- 出色的分析和财务技能，高度关注细节。
- 与利益相关者进行良好的协作和沟通。
- 中文英文都需要。
With more than 5 years of experience in business development, sales, and client management within the payments, crypto, fintech, and traditional finance industries.Proven track record of generating leads and supporting client acquisition efforts.Basic knowledge of fiat payment networks, cross-border transactions, and banking relationships in the context of crypto.Strong desire to learn and grow in a fast-paced, dynamic environment.Results-driven, with excellent communication and interpersonal skills.Ability to build and sustain professional relationships, with a strong focus on customer service.High attention to detail and a collaborative team player.Ability to coordinate with international partners and stakeholders.Familiarity with basic data analysis tools and CRM systems is a plus.With more than 4 years of experience in relationship management.Knowledge of cryptocurrency/trading is a must.Excellent analytical and financial skills, with strong attention to detail.Collaborate and communicate well with stakeholders.
