Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
The Corporate Programs team sits within the Strategy, Execution & Analytics (SEA) function at Coinbase. We leverage program management skills to supercharge execution on the most critical priorities for the business.
We’re looking for a Senior Program Manager to lead a company-wide program that leverages data & insights to mitigate the company’s biggest risks. This includes the end-to-end workflow ownership of metrics from leadership alignment on thresholds/definitions all the way to sharing weekly/monthly results with Brian (CEO/Founder) and our executive team in a live forum. Also leading numerous special projects to enhance our processes and deliver more sophisticated insights via AI/LLMs.
This and all other Corporate programs are complex in nature and have the highest level of visibility to our executive & senior leadership teams. The Corporate Programs team looks for strong generalist program managers with experience working on the most diverse range of cross-functional workstreams (technical & non-technical) and can pivot onto new ambiguous programs at any given time.
What you’ll be doing (ie. job duties):
- Own the monthly Risk Metrics Meeting (RMM) and the production of all related live and asynchronous content end-to-end
- Align with business leaders & teams on metric definitions, thresholds, and updates/remediation plans when metrics have moved out of thresholds
- Update program governance & guidelines establishing clear R&Rs, decision making & change management procedures
- Lead a range of special projects that streamline processes, optimizes tooling or creates improved insights using AI/LLM
- Draft & execute ‘Clear Communication’ plans using appropriate channels/mechanisms, and publish high-quality documentation
- Set a framework to drive accountability across the program establishing strong working relationships with cross-functional teams
- Manage other high-priority programs or projects for the Corporate Programs team as needed
- Potentially hire & build a small team to support risk programs and related operations
What we look for in you (ie. job requirements):
- 7+ years in program management at a leading tech company (ideally fintech)
- Experience in data analysis (e.g. SQL) and building dashboards (e.g. SuperSet, Hex, Looker)
- Experience working directly with product & engineering teams (e.g. familiar with incident process)
- Has led direct reports of program/project managers
- Highly organized with an impeccable attention to detail
- Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans
- Experience working in a high-pressure fast-paced environment
- Clear communicator (both written & verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes
Nice to haves:
- Experience working in financial services (e.g. is familiar with KYC/AML requirements)
- PMP certification
Position ID: P69289
#LI-Remote
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
