Sales Leader of Cross-border Payment (HK)

Coins.ph • Full-time • Hong Kong, SAR • 3m ago

Responsibilities

Business Development & Client Acquisition
Develop and execute client acquisition strategies in line with company goals and business objectives.
Focus on key industries such as cross-border e-commerce, digital entertainment (gaming, live streaming, social apps), B2B trade, international logistics, and education payments.
Independently and as a team leader, acquire and manage client relationships to achieve sales KPIs.
Identify client pain points across cross-border collection, FX settlement, payout and match them with the company’s product capabilities to drive adoption of end-to-end payment solutions.
Industry Solutions & Product Collaboration
Deep understanding of the payment ecosystem and business models of target industries to accurately capture client needs.
Collaborate closely with product, risk, and operations teams to design and implement customized industry-specific solutions.
Assist in optimizing client onboarding and transaction processes to enhance the user experience and maximize customer lifetime value.
Client Relationship & Sales Management
Manage key client opportunities with ongoing follow-up to increase product adoption and client stickiness.
Work with other teams to drive transaction volume and expand product usage.
Establish and oversee sales processes and track BD team performance to improve overall conversion efficiency and sales quality.
Market Intelligence & Partnership Support
Monitor trends in the cross-border payments industry, regulatory developments, and competitive landscape; regularly produce market insight reports.
Support the company in expanding partnerships with global banks, payment institutions, and other key ecosystem players.
Provide frontline feedback and strategic input to inform product roadmap and market positioning.

Requirements

Bachelor’s degree or above; majors in Finance, International Trade, Marketing, or related fields preferred.
3–6 years of experience in cross-border payments, FX, acquiring, or related industries; sales experience in card acquiring, cross-border collections, or international clearing is a strong plus.
Familiarity with industries’ payment scenarios and mainstream customer demands; existing client resources or industry networks are a plus.
Strong business development, negotiation, and project execution capabilities.
Team leadership mindset and self-driven; able to lead a team to complete complex sales projects.
Excellent communication and coordination skills; able to work cross-functionally to drive business goals efficiently.

Preferred Qualifications

Existing client relationships in cross-border e-commerce, gaming/entertainment, SaaS, or payment technology sectors.
Familiarity with key markets including Southeast Asia, the Middle East, Europe, and North America.
Proven experience in independently leading complex cross-border payment projects.
Fluent in English; multilingual capabilities are highly desirable.

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