BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
We are seeking a proactive and detail-oriented Anti-Money Laundering Surveillance Manager to lead our Financial Intelligence Unit’s (FIU) transaction monitoring and investigations functions. This role is instrumental in protecting the company from financial crime risks across both traditional and crypto platforms. You will drive operational excellence, ensure regulatory compliance, and collaborate across teams to enhance BitGo’s Anti-Money Laundering program.
Key Responsibilities
Operational Leadership & Oversight
- Lead and manage all AML operational workflows including digital asset transaction monitoring (TM), investigations, and suspicious activity reporting.
- Oversee escalations from internal teams, law enforcement, and regulators including 314(a), 314(b), subpoenas, and sanctions screening matches.
- Maintain and optimize Compliance program documentation, including policies, procedures, and desktop guidance.
- Collaborate cross-functionally with internal teams and contribute to regulatory exams and internal/external audits.
Transaction Monitoring (TM)
- Serve as the Transaction Monitoring Lead and Model Owner, responsible for system calibration, scenario design, and rule implementation.
- Calibrate and enhance TM systems such as Elliptic, TRM Labs, and Unit21 through rule optimization and data-driven analysis.
- Develop and maintain TM model documentation, desktop procedures, and coverage assessments.
- Monitor TM alerts, assign investigations, track deadlines, and perform QA/QC to ensure accuracy and consistency.
- Report TM metrics, alert trends, and system issues to the Head of FIU and collaborate with Compliance Technology and regional Compliance Officers.
Investigations & Regulatory Reporting
- Oversee all case investigations, including those related to TM alerts, negative news, sanctions hits, and proactive FIU-initiated inquiries.
- Investigate escalated alerts and matches from transaction monitoring, sanctions screening, law enforcement, and 314(b) requests.
- Manage the case management system, assign workloads, and maintain timelines and investigative quality.
File regulatory reports such as Suspicious Activity Reports (SARs) and ensure accurate documentation and timely submission.
- Track and report investigation metrics and emerging financial crime typologies to senior leadership.
Risk & Trend Analysis
- Identify emerging digital asset financial crime risks and typologies through investigative outcomes, metrics, and regulatory developments.
- Lead horizon scanning and regulatory change assessments to ensure the program stays ahead of enforcement expectations and industry trends.
- Perform ongoing surveillance of stablecoin ecosystems, including risky wallet clusters and counterparties; develop insights into digital asset financial crime trends occurring in stablecoin ecosystems.
Reporting & Collaboration
- Deliver comprehensive reporting on productivity, alert/investigation/SAR trends, and system performance to senior Compliance leadership.
- Collaborate with BitGo’s global compliance teams to share best practices and support international regulatory requirements.
- Contribute to the development of strategic compliance initiatives and system enhancements across the organization.
Qualifications
- 5+ years of experience in AML compliance, financial investigations, or FIU operations, ideally in fintech, crypto, or financial services.
Expertise in configuring and calibrating TM platforms such as Elliptic, Unit21, and TRM Labs.
- Strong knowledge of AML regulations, sanctions screening, SAR/STR reporting, and enforcement obligations (e.g., NYDFS Part 504, FinCEN, OFAC).
- Proven leadership experience managing investigations teams and operational workflows.
- Skilled in data analysis, reporting, and documentation of compliance models and decisions.
- Excellent communication and cross-functional collaboration skills.
- Model validation experience, such as NYDFS Part 504, including alert calibration, above the line/below the line, and quality assurance
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Here are some of the benefits of working at BitGo:
- Competitive base salary, bonus and stock options
- 100% company paid health insurance for employee, partner and dependents
- Up to 5% 401k company match
- Paid parental leave, paid vacation
- Free custom lunches, dinners and snacks
- Computer equipment and workplace furniture to suit your needs
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $140,000 - $180,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.
