Creative Director

TRM Labs • Full-time • Remote (United States) • 1m ago

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

As the Creative Director for TRM’s Go-to-Market team, you will be the principal creative force shaping our brand expression across every stage of the customer journey. Sitting at the intersection of strategy and individual contributor, you will own the visual identity for GTM and lead creative initiatives that elevate how we tell our story — across web, campaigns, product launches, events, and more.

This is a player–coach role: you'll roll up your sleeves to deliver high-impact design work while also driving systems, setting creative standards, and enabling others across the org to build beautifully and consistently. You’ll work closely with Marketing leadership to ensure design is not only high-quality but also a strategic growth lever for the business.

The impact you will have:

Own and lead TRM’s GTM design strategy, partnering with the VP of Marketing and brand leadership to develop a cohesive, differentiated visual presence across marketing and growth channels.
Deliver high-caliber assets across a wide range of formats — from landing pages to product launch creative, social campaigns, swag, events, decks, and executive content.
Establish scalable design systems and processes (e.g. templates, component libraries, QA checklists) to increase consistency, speed, and quality across the marketing design lifecycle.
Provide direction and oversight to freelance or contract talent, including brand designers, illustrators, and motion designers — setting clear briefs, reviewing work, and ensuring alignment with TRM's visual language.
Serve as a cross-functional creative partner, collaborating with Product Marketing, Comms, Events, and Recruiting to ensure all outward-facing materials meet brand and business objectives.
Champion a culture of creative excellence, fostering feedback loops, design critiques, and continuous improvement within the broader Marketing team.

What we’re looking for:

10+ years of experience in brand, marketing, or visual design, with a strong track record of leading creative work for high-growth tech companies or top-tier agencies.
Experience owning and evolving a brand system across multiple channels and touchpoints.
A strong portfolio showcasing campaigns, systems thinking, and creative leadership — not just individual execution.
Expertise in Figma, Adobe Creative Suite, and other visual design tools. Motion/animation or basic video editing is a plus.
Exceptional visual and conceptual storytelling skills; can translate complex ideas into compelling design.
Proven experience leading projects end-to-end, from brief to final delivery — with cross-functional collaboration throughout.
Comfortable navigating ambiguity and proactively identifying how design can drive strategic impact.
Clear, confident communicator who can present and advocate for creative decisions with executive stakeholders.

About the Team:

A 16-person global marketing team across Demand Gen, Regional Marketing, Product Marketing, and Brand that includes high-performing senior ICs and emerging leaders
Strong async culture with collaborative rituals — including weekly sprint planning, shared dashboards, retrospectives, and performance reviews
Culture strengths: analytical curiosity, clear communication, self-accountability, and high agency
Core collaboration hours: 8am–12pm PST
No on-call or weekend requirements
Campaigns, insights, and ops work are tracked against shared sprints and team KPIs

Learn about TRM Speed in this position:

Rapid Campaign Turnaround: Deliver polished multi-channel campaign assets within hours by leveraging prebuilt templates and systems.
Streamlined Design System: Generate high-quality, on-brand materials quickly using scalable component libraries that also empower teammates to self-serve.
Real-Time Collaboration: Interpret needs and provide same-day design support through clear workflows, briefs, and asset libraries.

Life at TRM Labs

Leadership Principles

Our Leadership Principles shape everything we do—how we make decisions, collaborate, and operate day to day.

Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
Inspiring Colleague – We value humility, candor, and a one-team mindset.

Accelerate your Career

At TRM, you’ll do work that matters—disrupting terrorist networks, recovering stolen funds, and protecting people around the world. You will:

Work alongside top experts and learn every day.
Embrace a growth mindset with development opportunities tailored to your role.
Take on high-impact challenges in a fast-paced, collaborative environment.
Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up.

What to Expect at TRM

TRM moves fast—really fast. We know a lot of startups say that, but we mean it. We operate with urgency, ownership, and high standards. As a result, you’ll be joining a team that’s highly engaged, mission-driven, and constantly evolving.

To support this intensity, we’re also intentional about rest and recharge. We offer generous benefits, including PTO, Holidays, and Parental Leave for full time employees.

That said, TRM may not be the right fit for everyone. If you're optimizing for work life balance, we encourage you to:

Ask your interviewers how they personally approach balance within their teams, and
Reflect on whether this is the right season in your life to join a high-velocity environment.
Be honest with yourself about what energizes you—and what drains you

We’re upfront about this because we want every new team member to thrive—not just survive.

The Stakes Are Real

Our work has direct, real-world impact:

Jumping online after hours to support urgent government requests tracing ransomware payments.
Delivering actionable insights during terrorist financing investigations.
Collaborating across time zones in real time during a major global hack.
Building new processes in days, not weeks, to stop criminals before they cash out.
Analyzing blockchain data to recover stolen savings and dismantle trafficking networks.

Thrive as a Global Team

As a remote-first company, TRM Labs is built for global collaboration.

We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships.
We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration.
By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.

Join our mission!

We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.

Recruitment agencies

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

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