Head of RTO

CryptoCom • Full-time • Cyprus • 1m ago

Responsibilities:

Monitor the company’s platforms
Monitor the reception, transmission and execution of client’s orders
Prepares various reports for management and clients
Monitor the company’s execution and Best Interest Policy
Suggest continues improvement of operational procedures improving the department
Trade surveillance and monitoring for transactions
Interacting with and operations technology teams
Partner with IT on systems enhancements in terms of an automatic monitoring solutions;
Testing of software releases, upgrades and applications as part of the trading system
Control the trade processing to the clearing firm accurately and efficiently and liaise with them to resolve any trade discrepancies
Assisting with reconciliations, fund and balance settlements on accounts at the end of the day
Troubleshooting a variety of trading issues and liaising with appropriate teams where necessary to ensure their resolution
Preliminary analysis of the customer complaints
Perform competitor analysis and market research if required

Requirements:

University/College Graduate
Holder of CySec Advance Certificate
5 years’ experience in Brokerage services within a CySec Regulated Environment
Excellent command of the English language
Ability to work in an intensive environment and under pressure
Strong communication skills

Related Jobs

Client Engagement Ops Analyst, Content

Kraken • Full-time • United Kingdom; Portugal; Ireland; Cyprus; Brazil • 4d ago

4d ago

Tax Technology Manager

Kraken • Full-time • United Kingdom; Canada; Portugal; Ireland; United Arab Emirates; Brazil; Cyprus • 5d ago

Finance & Accounting Python SQL go

5d ago

People Operations Associate - Fixed Term

Kraken • Temporary • United Kingdom; Canada; Portugal; Ireland; Cyprus • 1w ago

HR & Recruiting Jira

1w ago

Client Engagement Ops Data Analyst

Kraken • Full-time • United Kingdom; Canada; Portugal; Ireland; United Arab Emirates; Brazil; Cyprus • 1w ago

Engineering And Tech Python SQL

1w ago

Principal Product Compliance Associate

Kraken • Full-time • Brazil; Cyprus; Mexico; Poland; Argentina; Colombia • 2w ago

2w ago

Senior Counsel – Product

Kraken • Full-time • United Kingdom; Europe; Ireland; Cyprus; Portugal • 2w ago

2w ago

Voice Specialist - Fixed Term

Kraken • Temporary • Canada; Brazil; United Kingdom; Portugal; Ireland; Cyprus • 2w ago

2w ago

Marketing Manager - Lifecycle - Onchain

Kraken • Full-time • United Kingdom; Portugal; Canada; Ireland; Cyprus; Brazil • 2w ago

Marketing & PR

2w ago

Middle Office Manager (EU)

Kraken • Full-time • United Kingdom; Portugal; Spain; Poland; Ireland; Germany; Romania; Czech Republic; Cyprus; Lithuani • 3w ago

3w ago

Client Engagement Specialist, Trading / Exp - Fixed Term

Kraken • Temporary • United Kingdom; Brazil; Canada; Portugal; Ireland; Cyprus • 1m ago

1m ago