About Uphold:
One of the fastest-growing fintech companies, Uphold is pursuing a mission to democratize investments and payments for people and companies worldwide. A bridge between old and new money systems, Uphold allows people to buy, exchange and send more than 250 cryptocurrencies, precious metals, and currencies instantly. Our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We put security and transparency first.
At Uphold, we are looking for people with passion, initiative, and integrity. We encourage you to apply even if your experience doesn't 100% match the job description. We welcome diverse perspectives and people who aren't afraid to challenge the status quo. If you’re a rock star and this sounds interesting and challenging, we want to hear from you.
The opportunity:
The Uphold EDD Analyst is responsible for a wide range of activities including, but not limited to, assisting with reviewing consumer accounts and onboarding, conducting periodic reviews, handling customer outreaches regarding their accounts, and engaging in other ad-hoc projects as needed. In addition to the above, the Analyst will be responsible for assisting the Uphold Compliance Advisory team in executing compliance functions of the CIP/KYC/CDD program.
What you’ll be doing primarily:
- Conducting onboarding and periodic Enhanced Due Diligence (EDD) reviews on consumer accounts
- Performing intermediate to complex analysis that requires knowledge of Anti-Money Laundering (AML) and Know Your Customer (KYC) laws and regulations
- Analyzing research using the Internet, AML Tools like Lexis Nexis, etc., and review any press or media for adverse information regarding customers
- Updating customer profiles using internal CRM tools
- Interacting with compliance operations, investigations, fraud and other second-line of defenses for any potential case escalations
- Assisting in recommending improvements for internal processes, including forms/checklists, data collection methods, analyses and reporting to Uphold Compliance leadership
- Managing work efficiently to meet production goals and project deliverables
- Working collaboratively in a team environment
- Assisting the Uphold Compliance Department with ad-hoc projects and reviews as needed
Required qualifications:
- Bachelor’s Degree from an accredited university
- Fluent in English
- At least two years of AML/KYC/OFAC compliance experience working at a bank, broker dealer, or Fintech company
- Ability to work independently; take initiative; and able to adapt to change
- Strong quality, delivery and customer service orientation
- Excellent verbal and written communication and interpersonal skills
- Excellent organizational, time management and prioritization skills
- Excellent attention to detail
Bonus if you have:
- Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) designation preferred
- Prior experience working at a startup in FinTech/Crypto
- Working knowledge of ZenDesk, Veriff, Jira or other tools
- Working knowledge of data manipulation, gathering insights and analysis
- Availability for occasional work outside normal business hours to communicate with the U.S. team
- Strong quality, delivery and customer service orientation
- Ability to comprehend multiple languages when conducting documentation review
What we have to offer you:
- A fun and collaborative work environment in a company that continues to grow, driven by extraordinary and passionate people that keep us innovating and challenging each day
- An international team in a cutting edge field
- A flexible and enthusiastic environment with work from home opportunities
- Growth and career opportunities and the chance to be proactive and creative
- Open and transparent culture - we get together on a regular basis to share updates, strategic plans, and engage with each other informally over (virtual) drinks
- Interesting events that keep you connected with the team and celebrate our success
Salary: €24.000 - €30.240 per annum Gross
If this job isn’t exactly what you are looking for, visit our careers page to check out all our exciting opportunities.
EEOC Employer
We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.
