We are looking for an execution-focused Product Manager who has built and improved conversational AI products in production — and has business results to prove it. A strong plus is hands-on experience with agent evaluation harnesses or internal agent platform product design: you've defined the systems that test, score, and operate agents at scale, not just shipped the agents themselves.
You work in logs and specs, not just decks. You know what a bad retrieval chunk looks like, you've personally written labeling guidelines, and you can point to a quarter where your work moved resolution rate by double digits.
