Build a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The Marketing team at TRM Labs operates at the intersection of blockchain intelligence, brand credibility, and high-stakes go-to-market execution — designing for an audience that includes federal law enforcement, global regulators, and major financial institutions. This Senior Designer role owns the visual craft that TRM's brand depends on: hero campaigns, conference identities, executive materials, and the scalable design system that lets the marketing team move at TRM Speed without sacrificing the brand integrity our audience demands.
The impact you will have:
- Own the production and final quality review of all brand touchpoints — from social campaigns and digital advertising to event identities and executive decks — ensuring every asset is on-brand, defensible, and appropriate for TRM's high-scrutiny customer base.
- Use AI tools (Midjourney, Adobe Firefly, Runway) to generate concept variations and accelerate production of routine assets, so your craft time is invested in the brand judgment calls and finishes that AI cannot make reliably.
- Lead design for flagship brand moments: conference identities for Chainalysis Links, Consensus, and RSA; hero product launch campaigns; and major customer-facing activations that define how TRM is perceived at industry scale.
- Build and maintain a scalable Figma component library and template system that enables Growth, PMM, and Sales to self-serve routine design needs — measurably reducing inbound requests and increasing overall marketing velocity.
- Partner with Growth Marketing, Product Marketing, and Sales on creative briefs, translating strategic objectives into visual systems that work across every channel TRM activates.
- Art-direct contractor and agency outputs to ensure brand consistency on work produced outside the design function, maintaining the same quality bar as internally produced assets.
What we're looking for:
- 4+ years of marketing or brand design experience, with a portfolio showing high-production-quality work across campaigns, events, and digital — not just digital UI or UX.
- Demonstrable AI fluency: you use tools like Midjourney, Adobe Firefly, or Runway as a core part of how you generate concepts and accelerate production — not occasionally, as an experiment you're still exploring.
- Proven ability to own the full design stack: social, digital advertising, presentation design, event creative, and branded print across multiple channels and concurrent deadlines.
- Strong brand instincts — you know immediately when something is off-brand and have the confidence and directness to say so, fix it, and explain why it matters.
- Experience designing in a fast-moving environment where delivery speed matters as much as craft quality; you can ship excellent work without perfectionism-driven delays.
- Self-directed and proactive: you take briefs and produce creative directions without waiting for someone to tell you exactly what to make.
About the Team:
- The Marketing team at TRM is senior, high-autonomy, and deeply cross-functional — every member operates with real ownership over their domain.
- This role will serve as the primary owner of design execution across Marketing — a high-visibility position with significant creative latitude and real stakes.
- The bar for brand quality at TRM is high because the audience is high-stakes: federal agencies, global financial institutions, and regulators don't forgive a brand that looks generic, careless, or AI-produced without judgment.
- TRM moves fast, communicates directly, and expects designers to own their creative domain end-to-end — not to wait for review cycles to tell them what to fix.
Team Operating Rhythms:
- The Marketing team operates distributed, not distant — async-first with strong Notion and Slack norms for creative briefs, feedback cycles, and approvals.
- All team members are expected to maintain at least a 4-hour overlap with PST business hours regardless of location.
- Creative feedback happens in Figma and Loom; synchronous time is reserved for aligning on strategic direction, not reviewing executions.
- Design requests flow through a structured brief process; this role owns the intake queue and sets turnaround expectations proactively — partners are never surprised by a timeline.
On-Call Responsibilities:
- On-call schedule: Not applicable for this role
- On-call frequency: Not applicable for this role
Learn about TRM Speed in this position:
- Within the first 30 days, audit all current marketing design assets, identify the top 3 brand consistency gaps, and deliver a prioritized remediation plan — so the team has a clear, actionable roadmap from Day 30 forward.
- By Day 60, own and deliver a full campaign design package for at least one live marketing activation — event, product launch, or campaign — from brief to final assets, with zero material brand revisions required from leadership.
- By Day 90, publish a Figma component library and self-service template system that enables Growth and PMM to produce on-brand assets for at least 30% of routine requests without designer involvement — measurably reducing inbound volume and freeing craft time for high-stakes work.
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
- Priorities and targets to change quickly as we experiment and iterate
- Work that often requires operating with a high degree of ambiguity
- A high level of personal ownership and accountability
- Close collaboration across teams and functions
- Frequent, high-touch communication
- Creative problem solving and out-of-the-box thinking
- A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
- Accelerate repeatable workflows
- Structure and solve problems
- Improve output quality
- Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
- Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
- Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
- Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy.
Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
