Software Engineer, Developer Experience

thirdweb • Full-time • Remote (San Francisco, New York, Remote) • 1w ago

The Role

As part of the Developer Experience team, you will help drive the technical vision and strategy for Developer Experience and inspire and educate our developer community on using thirdweb.

What we're looking for

Experience with developer experience
2+ years of experience in software engineering
Experience in writing developer documentation
Experience in crypto, NFTs and a passion to stay on top of the web3 and NFT ecosystem.
Experience creating developer engagement programs including IRL events, online webinars, certification programs from the ground up
Background in managing a community of developers
Ability to create a data-driven approach to community building, including understanding how to measure the health and success of a developer community
Ability to effectively communicate to both technical and non-technical audiences with ease
Experience in developer advocacy and community engagement
Excels in verbal and written communication, with effective listening and a strong collaborative attitude

Responsibilities

Develop plans and programs to educate, engage and delight our developer community.
Empower developers to successfully leverage thirdweb’s platform and toolset while advocating for their requirements with internal thirdweb teams.
Capture feedback, build demos and code examples, and support customers with product issues.
Identify strategic partnership and integration opportunities that foster relationships and grow the thirdweb ecosystem.

How we work

thirdweb employees are guided by five values that underpin how we show up everyday.

Teamwork that works:We work as a team to push things higher—collaborating when it makes sense while having the autonomy to make quick decisions too.
Deep Listening:User feedback guides both our product and the way we work with one another. It takes deep listening to inspire the right actions.
Iterating Up:We dream big, then iterate towards success. That means taking quick action through small experiments to uncover the best path forward.
Students of Web3:Whether four days into web3 or four years, we believe no one has got it all figured out. We ask honest questions and learn with no ego.

Offices in SF and NYC

We have offices on both coasts of the US. While it’s not a requirement to work out of our offices, our team really enjoys the energy we create IRL. That means some of us choose to live near an office, while others fly in from time-to-time. But regardless of how close you are, we intentionally set dedicated time each year to come together as a team.

Our San Francisco office is located in Fort Mason and is surrounded by some amazing greenery and a beautiful view of the bay waters and the Golden Gate Bridge. We’re also surrounded by tons of amazing builders and entrepreneurs at the Founders, Inc. founder lab.

Our New York office is in happenin’ Williamsburg, Brooklyn in a private office located at the Brass Factory, home to a fun community of web3 companies