Who we are
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your Mission:
As a Senior Product Designer for Engagement, you will be fundamental in shaping the future of financial independence for millions of customers. At Bitpanda, we’re removing the barriers to access new opportunities for wealth generation, and you’ll deliver remarkable and effortless experiences to enter and keep up with the financial playing field, empowering people to make their financial freedom a reality.
You will own the experience design of user-centric products and initiatives focused on boosting user engagement and long-term retention, such as asset discovery, personalisation, and loyalty programs. Your mission is to craft delightful, intuitive, and impactful solutions that resonate with our users and deliver measurable business outcomes.
What you’ll do
- Design Engaging Experiences: Create mobile and desktop experiences that drive user engagement, meet individual needs, and enhance user satisfaction.
- Own End-to-End UX Initiatives: Manage projects from start to finish, including running design sprints and collaboration sessions, sketching, wireframing, prototyping (low to high fidelity), user testing, and presenting to stakeholders.
- Collaborate Cross-Functionally: Partner with product managers, engineers, and other stakeholders to turn user insights and business needs into hypotheses and solutions, balancing user and business value through exploration, definition, and validation.
- Conduct User Research: Gather user feedback from interviews and usability tests to iterate and improve designs, ensuring they meet user needs and align with Bitpanda’s tone of voice.
- Mentor and Advocate: Support peers, act as a voice for user experience, and help the team operate efficiently while maintaining a high level of design maturity.
- Measure Impact: Demonstrate the value of design by delivering experiences that align with Bitpanda’s vision, strategy, and measurable goals.
Who you are
- You bring a range of UX design skills, including strong UX research or content design capabilities, and excel at handling projects with minimal direction in a dynamic environment.
- You are passionate about understanding user behavior and needs, leveraging UX research, and translating insights into innovative designs and you work seamlessly with stakeholders to define project goals, timelines, constraints, and priorities.
- You continuously build knowledge of customer problems by conducting investor-facing studies and seeking feedback from peers in various disciplines. You know how to incorporate qualitative and quantitative data into your design process to validate your decisions and measure success.
- You have 3+ years of experience collaborating with product and engineering teams to ship engaging experiences, utilizing tools like Figma, Miro, and JIRA.
- You have a passion for financial products. Experience in fintech or a high-growth tech environment is a plus.
- You stay ahead of design trends and emerging technologies, always looking for ways to improve your craft and contribute to a forward-thinking team.
What’s in it for you
- We're proud of our flexible working model that includes 2 days (minimum) working from the local Hub, plus 60 Work From Anywhere days annually
- Total compensation package including participation in our Bitpanda stock option plan
- Competitive benefits programs and policies shaped by our flexibility-first philosophy
- Exclusive premiums when trading on Bitpanda
- Company-wide and team events — both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
