Outsourcing Manager

Ramp Network • Full-time • Dublin, Dublin, Ireland • 19h ago

Join the Web3 revolution at Ramp Network!

👋🏼 A few words about us

At Ramp Network, we provide a powerful fiat <> crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3.

Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream.

From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you’re looking to accelerate your career, grow at pace, and have a meaningful impact, you’ll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation.

🙌🏼 What you will be doing
We’re looking for an Outsourcing Manager based in our Dublin office to oversee the governance, management, and regulatory compliance of all first line outsourced activities for Ramp Ireland (Swaps) Ltd.

This role is critical to ensuring that our outsourcing arrangements adhere to Irish and EU regulatory standards, while delivering value and maintaining high performance. Reporting directly to the Head of Operations, the Outsourcing Manager will collaborate with teams across the business, including Compliance, Legal, Risk, Procurement, and Technology.

🧩 What you will be working on

Outsourcing Governance

Develop, implement, and maintain the outsourcing governance framework in line with Irish and EU regulations, including Central Bank of Ireland (CBI) expectations.
Lead the establishment and continuous enhancement of policies and procedures to ensure effective management and oversight of all outsourced activities.
Support the execution of outsourcing risk assessments, ensuring risks are identified, measured, and mitigated.

Vendor and Performance Management

Monitor the performance of outsourced service providers against contractual agreements and service level expectations.
Act as the primary point of contact for all outsourcing relationships, ensuring clear communication and issue resolution.
Lead periodic reviews and audits of outsourcing arrangements to ensure compliance with legal, regulatory, and operational requirements.

Regulatory Compliance

Ensure compliance with EBA guidelines, CBI industry guidance and other applicable regulatory requirements regarding outsourcing, including reporting obligations.
Maintain up-to-date knowledge of regulatory developments and provide guidance to internal stakeholders on the impact of changes.
Support regulatory audits and inspections related to outsourcing activities.

Stakeholder Collaboration

Work closely with Legal and Procurement teams to negotiate outsourcing contracts, ensuring inclusion of appropriate risk mitigation clauses.
Partner with Compliance, Risk, and IT teams to ensure that third-party providers align with internal policies and regulatory expectations.
Collaborate with business units to assess outsourcing needs and manage transitions, ensuring minimal disruption.

Monitoring and Reporting

Develop and deliver regular management information (MI) reports on outsourcing risks and performance for senior leadership and the Board.
Maintain a comprehensive register of all outsourcing arrangements, including critical or important functions.

🤟 What you will bring

The ideal candidate will be a seasoned outsourcing professional with a strong understanding of Irish and EU regulatory frameworks.

5+ years’ experience in outsourcing, vendor management, or a related governance role, ideally within financial services or fintech.
Proven track record of managing third-party service providers and regulatory compliance.
Bachelor’s degree in Business, Law, or a related field; advanced degrees are advantageous.
Relevant certifications (e.g., Certified Outsourcing Professional, Procurement certifications) are a plus.
Strong knowledge of Irish and EU regulatory requirements for outsourcing, including EBA Guidelines on Outsourcing and CBI expectations.
Familiarity with risk management frameworks and contract negotiation best practices.
Excellent organizational and project management skills with the ability to manage multiple priorities.
Strong analytical abilities with attention to detail and problem-solving skills.
Exceptional communication skills to engage effectively with internal stakeholders, vendors, and regulators.
High levels of professionalism, integrity, and discretion in handling sensitive information.
A proactive mindset with a passion for continuous improvement and operational excellence.

⚙️ Our toolkit:
Google Workspace, Slack, ClickUp, Notion, and other leading platforms.

🤝Our interview process

Discovery call with our Talent Partner

Competency Interview One

Final Interview with our Chief People Officer

The two competency interviews will be focused around Relationship Management, Performance Management, Problem Solving and Critical Thinking.

💸 Competitive salary

Equity package: share in our success
Zero-fee crypto purchases via on-ramp!

🧠 Development & wellbeing

28+ days holidays
Health insurance
Dedicated time off for yearly health check-ups
Self-development and conference budget
Internal workshops and activities supporting growth and mental health

🏢 Great working environment

Modern and comfy office in Dublin
Hybrid working (we expect you to come in 3 days a week)
The best laptops and kit to work on
Internal Tech meetups on-site & online
Team socials funded by us

💚 Our Culture

We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self.

Our culture has been founder-driven from the start, it is defined by our shared values and behaviours, which are distinctly Ramp Network and represent the organisation that we have built. This is our recipe for success that we all believe in…this is how we will win!

👉Check out this short video to learn more about Life working at Ramp Network

Diversity and Inclusivity Statement

At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success.

One of our core values, Radically Inclusive, is enacted daily. We create a space of belonging and support, fostering a tightly-knit team that embraces diversity in all its forms. Being different isn’t just welcomed; it unites us and gives us our edge. We give space for all peculiarities, nerdiness, and quirkiness!

We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.