Specialist, Customer Due Diligence Operations - KYB

OKX • Full-time • Sliema, Malta • 3w ago

Who We Are:

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

About the Opportunity:

A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.

What You’ll Be Doing:

Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.
Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
Provide information to management in respect of AML/CDD issues arising.
Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Support the enhancement of our CDD function and maintain procedures
Manage specific projects, which may arise from time to time.

Job Requirements:

Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain,
You are a ‘team player’ who can work well within the function to deliver a quality service.
You have excellent communication and writing skills, and are attentive to details.
Excellent command of spoken and written English is required.

Perks & Benefits