Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 16 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.
Responsibilities
As Director of Brand Creative, you will be the steward of Phantom’s visual identity and storytelling. You’ll set the creative vision and standards that bring our mission to life across go-to-market campaigns, social, partnerships and more. Leading a team of talented brand and motion designers, you’ll inspire and mentor them to execute at the highest level while maintaining consistency, clarity, and originality.
This role is ideal for a creative leader who thrives at the intersection of finance and culture, someone who can make a crypto brand feel both trustworthy and aspirational.
- Define and evolve our brand’s creative strategy, ensuring it differentiates us in the crypto and consumer finance space.
- Manage, mentor, and grow a team of brand designers, fostering creativity, collaboration, and professional development.
- Oversee the creative development and production of campaigns, product launches, brand activations, and content across digital, social, and offline channels.
- Build and enforce brand guidelines, ensuring visual and verbal alignment across product, marketing, and communications.
- Partner with marketing, product, comms, and leadership to align brand creative with business objectives and user insights.
- Bring forward fresh ideas, cultural relevance, and breakthrough creative that builds trust while making crypto approachable to a mainstream audience.
- Use feedback, insights, and performance data to refine creative strategies and deliver impact at scale.
Qualifications
- 10+ years of experience in brand creative and design leadership, ideally in consumer finance, fintech, crypto or consumer tech.
- A visionary creative thinker with a strong portfolio demonstrating brand-building, campaign execution, and cross-channel design.
- Proven experience managing and scaling high-performing creative teams.
- Expertise across design disciplines (brand identity, digital, motion, campaign, and content).
- Strong grasp of cultural trends, with the ability to translate them into brand-relevant creative.
- Excellent communication and presentation skills, you can inspire both your team and executive stakeholders.
- Comfortable working in a fast-paced, high-growth environment with shifting priorities.
- Experience in crypto, a crypto-native mindset or demonstrated interest in decentralized ecosystems.
Why Work with Us
Opportunity
We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.
There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!
- First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.
- Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
- We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.
Benefits
- Competitive salary and equity
- Eligibility to participate in performance bonus program
- Comprehensive insurance (medical/dental/vision) — 100% covered
- Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness benefit
- Daily lunch benefit
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
The target base salary for this role will range between $220,000 to $250,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors at the point in time of offer.
By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third-party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
