About the Company:
World is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone.
About the Team
Central Operations defines how the World project comes to life in the field. We design the service model, ensure operators succeed at scale, and drive quality, compliance, and user trust across every market. Our team partners closely with Product, Customer Experience, Marketing, Legal, Comms, Logistics, and Operations to make World accessible, reliable, and human-centered everywhere it launches.
About the Opportunity
Tools for Humanity is looking for a Localization Lead (IC4) to build and scale world-class localization practices that make our products, services, and communications accessible and relevant across global markets. You will own the strategy, processes, and execution of localization across the company, driving efficiency, linguistic quality, and cultural accuracy.
This is a highly cross-functional role where you will partner with Product, Marketing, CX, Comms, and Legal teams to deliver translations that reflect our brand voice while meeting strict standards of accuracy, timeliness, and accessibility. The ideal candidate is a strong operator with deep localization expertise, a track record of driving process improvements, and the ability to influence stakeholders at all levels.
Core Responsibilities
- Strategy & Process Development: Build scalable localization processes, frameworks, and governance models to support global expansion.
Project Leadership: Define and execute comprehensive localization strategies for new country launches; oversee end-to-end localization projects across multiple languages, ensuring timely and high-quality delivery. - Vendor & Budget Management: Oversee localization budgeting, vendor selection, and performance management to ensure primal resource allocation and high quality translation output.
- Quality & Brand Voice: Maintain glossaries, style guides, and translation memories; ensure consistent brand tone and linguistic accuracy across all markets.
- Technology & Tools: Manage translation management systems (TMS), implement automation, and integrate AI/ML translation workflows where appropriate.
- Cross-Functional Collaboration: Partner with Product, Marketing, Design, Comms, CX, and Legal to integrate localization seamlessly into development and go-to-market processes.
- Advocacy: Serve as the internal champion for localization, emphasizing its role in accessibility, regulatory compliance, and user trust.
About You
- 6–8 years of experience in localization management on the client-side, ideally in a fast-paced, global technology company.
- Proven success in building and scaling localization processes and driving cross-functional alignment.
- Strong experience managing translation vendors, freelancers, and AI/machine translation workflows.
- Excellent project management, communication, and stakeholder engagement skills.
- Deep cultural awareness and the ability to adapt communications for diverse audiences.
- Exceptional organizational skills and strong attention to detail.
- Ability to thrive in a fast-moving environment with minimal guidance, demonstrating ownership and accountability.
- Bonus: Experience in tooling migration, or technical implementation of translation software.
What We Offer
- An open and collaborative office space in downtown SF
- Unlimited PTO
- Monthly phone reimbursement or company device
- In-office meals
- Top-tier medical, dental, vision insurance
401(k) + employer match program
If you are passionate about building scalable localization programs that make products accessible and meaningful across cultures, we’d love to hear from you. Apply now at Tools for Humanity and help us build a truly global network.
Pay Transparency Statement (for CA- and NY-based roles)
The reasonably estimated salary for this role at TFH in San Francisco ranges from $155k to $175k, plus a competitive long-term incentive package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best-in-class, comprehensive, and inclusive employee benefits for this role including healthcare, dental, vision, and mental health benefits, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend, and much more!
