Head of Operations (Global Crypto Exchange Platform)

Coins.ph • Full-time • Singapore, Singapore • 6d ago

Responsibilities

Help drive a clear product strategy that aligns with the overall business goals ofCoins.ph
Plan and execute product launches tailored to Coins.ph market, including go-to-market strategies, product plannings
Collaborate with cross-functional teams to ensure successful product releases, automation tools to achieve the working efficiency
Work with global PMs to set region-specific pricing (fees/rewards) strategies that are competitive and align with regional economic conditions
Define product requirements, user stories, and acceptance criteria for regional features to achieve the local user growth and revenue growth
Collaborate with lifecycle PMs and manage the entire product lifecycle flow, from ideation through end-of-life decisions.
EnsureCoins.ph delivers best in class products across regional markets through accurate localisation

Requirements

Bachelor’s degree in Business, Finance, Operations, or a related field; MBS or equivalent experience is a plus.
7 to 10 years of proven experience in a product focused role, operation role and business growth role.
Proven track record of scaling operations, driving user growth, and managing high-performing teams.
Must to have crypto exchange operation experience
Keen strategic thinking and planning
Exceptional interpersonal and communication skills, including writing, speaking and active listening
Effective conflict resolution and problem-solving skills
Good organization and time management
Comfortable in a fast-paced or high-pressure environment
In-depth knowledge of the crypto industry
Proficiency in both English and Mandarin

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