About the Company
Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.
The Department: Institutional Sales
In Business Development we build relationships, are on the front lines of all critical customer service issues, and help manage the customer lifecycle through pivotal stages in their Gemini journey. Whether it’s identifying new key Web3 clients or servicing a retail customer’s needs, our goal is the same: deliver for our customers no matter what.
The Role: Principal, Due Diligence & Special Projects
We are seeking a crypto-literate, detail-obsessed, and process-driven DDQ & RFI Principal to join Gemini’s Institutional team. In this role, you will own and operate the complete Due Diligence Questionnaire (DDQ) and, Request for Information (RFI). You will be the firm’s front-line resource in ensuring Gemini delivers high-quality, trusted, and timely responses to institutional prospects evaluating our products and services.
This role sits at the center of the Institutional business and will have deep touch-points across Gemini's rapidly growing product suite, including custody, staking, spot and derivatives trading, clearing, and OTC markets. You will also lead the implementation of new tooling and process infrastructure for managing due diligence at scale — with potential adoption across Gemini’s broader commercial and operational teams in a global team.
This role is required to be in person twice a week at our New York City, NY office.
Responsibilities:
- Own the end-to-end DDQ, RFI, and onboarding questionnaire process for all institutional prospects, acting as the central coordination point across internal teams.
- Collaborate closely with Sales, Legal, Compliance, InfoSec, Risk, Product, Engineering, and Treasury to deliver tailored, accurate, and compliant responses to prospect requests.
- Design and install a scalable, searchable DDQ/RFI knowledge base and tooling stack, such as Loopio, RFP360, or equivalent — with cross-team applicability across Gemini.
- Build and maintain a centralized content library of approved answers, documentation, and technical details, ensuring the most current and accurate information is used in all responses.
- Translate complex security, regulatory, and technical topics into clear, accurate, and institutionally appropriate language.
- Support sales cycles by aligning DDQ/RFI submissions with broader sales strategy and highlighting Gemini’s strengths as a secure and compliant digital asset platform.
- Identify and drive process improvements to reduce turnaround time, minimize repetition, and improve response quality.
- Track metrics and insights across responses to inform product feedback loops, investor conversations, and market positioning.
Qualifications:
- 8-10+ years of experience in RFP/RFI or DDQ ownership roles, ideally within fintech, crypto, traditional financial services, or enterprise software.
- Strong understanding of institutional due diligence processes, particularly across custody, trading infrastructure, information security, and compliance.
- Proven ability to coordinate complex input across multiple functions and synthesize that into cohesive, client-facing materials.
- Exceptional attention to detail and written communication skills; able to edit technical and legal content to ensure clarity and consistency.
- Familiarity with regulatory standards relevant to crypto, including SOC 2, ISO 27001, NYDFS, SEC custody rules, and AML/KYC frameworks.
- Demonstrated experience evaluating and implementing RFP automation or content management platforms.
- Ability to thrive in a fast-paced, startup-style environment and take proactive ownership of strategic responsibilities.
It Pays to Work Here
The compensation & benefits package for this role includes:
- Competitive starting salary
- A discretionary annual bonus
- Long-term incentive in the form of a new hire equity grant
- Comprehensive health plans
- 401K with company matching
- Paid Parental Leave
- Flexible time off
Salary Range: The base salary range for this role is between $150,500 - $215,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
In the United States, employees within the New York, Seattle, and Miami metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every work day. We believe our hybrid approach for those near our NYC, Seattle, and Miami offices increases productivity through more in-person collaboration where possible. Employees outside of these areas are considered part of our remote-first workforce.
At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
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